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Khaled Yousry

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CRM Operations Director, Cegedim

20 points

Management professional with 17 years of experience in the Information Technology & Project Management industries.

WEB: My personal Website

Jan. 22, 2010

Khaled Yousry and 5 other people answered this question

E CRM: Any suggestions on a low cost or free hosted CRM?

There are many companies offering affordable hosted (SaaS) CRM solutions,
check:
http://www.zoho.com/crm
For hosted SugarCRM, one of the most prestigious open source CRM solutions, check:
http://www.a2hosting.com/crm/sugarcrm-hosting
http://www.m8solutions.com/sugar-crm/compare-plans
For hosted Vtiger CRM, similar to Sugar but with some modifications, check:
http://www.a2hosting.com/crm/vtigercrm-hosting
http://www.onweald.com/content/view/42/2/
all the above should cost less than $50/month on average more

Sales

Small Business

CRM

Hosted CRM

Nov. 3, 2009

Khaled Yousry and 6 other people answered this question

What are some of the best CRM solutions?

CRM solutions vary in complexity and verticals they serve
A CRM software working well for 10 users may not scale up to 10,000
Generic CRM can't fit needs of industries like oil or pharma
There is no one CRM fits all prescription
For life science and pharma centric , ... more

Sales

Small Business

CRM

Nov. 3, 2009

Khaled Yousry and 9 other people answered this question

According to Salesforce.com, 73% of CRM users do not use 50% of the functionality available to them in their CRM systems. What do you think is the reason for this?

The CRM product usually is general in nature, serves many customers
individual customer will focus on his processes of interest
Typical CRM user uses the system to get the job done, as fast as possible
End users resist using it, as it adds tight control over them
Lack of ... more

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