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Kyle Bedard

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Manager of Account Planning, Archetype Consulting

18 points

BPM Technology

Jan. 16, 2012

Kyle Bedard answered this question

What's the differences between BPM and ERP software?

Simply put, BPM is focused on workflows - it is aimed at optimizing, improving and automating business processes. ERP is focused on integration (of internal and external information across business functions).
BPM compliments ERP by creating a “single view” into processes spanning multiple groups/systems ( ... more

Information Technology

Business Process Management

Jan. 16, 2012

Kyle Bedard is now following Joseph Zuccaro and 6 other people

Dec. 14, 2011

Kyle Bedard recommends this answer by John McCoy

What benefit does a business process management (BPM) system bring to an organization?

If you perform an internet search on “BPM benefits”, you’ll find things like “improved process quality”, “improved customer satisfaction”, “reduced costs”, and “improved business agility” among other claims. However, all of these things are actually quite possible without a BPM solution. Further, a BPM solution ... more

Information Technology

Business Process Management

Dec. 28, 2010

Kyle Bedard answered this question

What percentage of your inside sales pipeline is self-generated?

95% of our lead generation is the beginning of our marketing process as it invites prospects into a discussion regarding prospecting, additional lead generation, pipeline development etc so I can then qualify, cultivate and choreograph the sale properly.
I don’t SELL . I GENERATE LEADS. I ... more

Dec. 22, 2010

Kyle Bedard and 2 other people answered this question

What is "Social CRM"?

Social CRM encourages more effective customer interaction, with the intended result of increasing intimacy between an organization and its prospects and customers to better understand what they want and how they interact with the various company touchpoints like sales,marketing etc.The important thing, is that you ... more

Small Business CRM

Nov. 15, 2010

Kyle Bedard and 4 other people answered this question

What's the best way to source a specific segment or group of people?

Awesome question. I am awaiting the answer as well.

Market Research

Oct. 25, 2010

Kyle Bedard and 3 other people answered this question

What are the top characteristics I should look for in a lead qualification rep?

The top quality is Resiliency, by far. Yes, anyone can make 100 dials or more. Anyone can read from a script but my past experience is seeing inside sales or tele prospector's ability to get 1 Yes after getting 9 No's and still upholding a ... more

Information Technology

Oct. 25, 2010

Kyle Bedard and 2 other people answered this question

Where can you hire good telemarketers?

Also it depends on what kind of teleprospecting. If you have an enterprise level software solution, you can always contact myself or I can give you a great referral to a great call n qual company if your solution is associated with SMB.
Here is my ... more

Human Resources

Oct. 22, 2010

Kyle Bedard and 9 other people answered this question

What's the big deal about Salesforce Chatter?

You can upload a document or file, or attach a proposal to a certain account. That’s a valuable time and resource saver over having to e-mail an attachment with an updated document to everyone on the project who might need access. more

Oct. 21, 2010

Kyle Bedard and 2 other people answered this question

What is the base and total compensation for inside lead generation/qualification reps?

Vance have you considered outsourcing some inbound leads to qualify? An integrated, tried and tested team of business development executives are often at a lower cost than adding a full-time position in-house that have experience w hardware & software developers and IT organizations more

Following 6 Topics

Business Intelligence

Information Technology

Following 6 People

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Knowledgeable in 8 Topics

Small Business CRM

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