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Larry Hawes

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Principal, Dow Brook Advisory Services

60 points

Larry Hawes is the Principal and founder of Dow Brook Advisory Services, where he advises enterprise software vendors on product roadmap, positioning and messaging, go-to-market, and merger and acquisition strategies. Larry is also an internationally recognized expert on the application ...

Larry Hawes is the Principal and founder of Dow Brook Advisory Services, where he advises enterprise software vendors on product roadmap, positioning and messaging, go-to-market, and merger and acquisition strategies. Larry is also an internationally recognized expert on the application of information management technologies to drive high-value business transformation. His research and consulting work is focused on collaboration and knowledge management practices in the technology domains of enterprise social software, unified communication and collaboration, enterprise portals, document and content management, and business process management.

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Feb. 9, 2012

Larry Hawes recommends this answer by Andreas Hadjioannou

When a company is in social media, is it important for the CEO to be socially active?

No matter how busy a CEO is, he or she spends time every day to communicate, read magazines, articles and news, find out what the employees, partners, competion and family are upto, learn inside / indirect information, needs to know information with whom are they ... more

Social Business

Social Marketing

Jan. 6, 2012

Larry Hawes answered this question

What does Cocomo stand for?

I don't have any inside information on the name of Ozzie's new startup, buy I'm reasonably sure that "mo" does indeed refer to 'mobile'. I'm also fairly certain that one "co" is short for 'collaboration'. As for the second "co", I can only guess. Most ... more

Information Technology

Dec. 15, 2011

Larry Hawes is now following Lauren Buchsbaum and 3 other people

Dec. 12, 2011

Larry Hawes and 4 other people answered this question

How large should your company be before you consider an internal social network?

I agree with Andrew that size is not the only valid decision criterion. Does your company have offices in multiple locations and time zones? How mobile is your employee base? Do people and departments in your company operate in siloes, to their detriment? Enterprise social ... more

Information Technology

Internal Community

Dec. 2, 2011

Larry Hawes and 6 other people answered this question

In 2011 "social" was the hottest prefix buzzword. Will "social" continue to be the buzzword of 2012?

Not so fast! "Social" will not only continue to be a keyword in 2012, it will grow in prominence and importance. We may not all like the term, but it represents a real and growing trend that has just begun to change how we think ... more

Online Marketing

Oct. 17, 2011

Larry Hawes answered this question

What are your tips for using an internal collaboration software to improve company culture?

My recommendation is to focus on three things: 1) help people get work done, 2) make sure that the solution deployed is addressing and enabling clearly articulated business objectives, and 3) lead by example (leaders must actively use the software in a highly visible way). ... more

Human Resources

Information Technology

Sept. 21, 2011

Larry Hawes asked a question at this roundtable

Behind Focus.com: Unveiling our new Live Event App [9/21 @ 2 pm]

Are there plans to integrate visual presentation technology (slides, video, webpages) into this environment?

Customer Service

General Management

Sept. 16, 2011

Larry Hawes and 2 other people answered this question

What is the value of social networking to CIOs?

Good answer, Dion. I'll add that monitoring of internal and external networks by CIOs – both via their direct participation and through the use of analytics captured and summarized by automated monitoring tools – is highly valuable for their awareness of (and, hopefully, ability to ... more

Enterprise Software

Sept. 16, 2011

Larry Hawes published a post

New White Paper: "Structured vs. Emergent Collaboration"

General Management

Information Technology

Aug. 19, 2011

Larry Hawes and 1 other person answered this question

What is 'emergent collaboration'?

Thanks, Caty! Emergent collaboration is getting all the buzz right now, as Esteban point out. However, the reality is that most organizational collaboration is blended, that is, it has has both emergent and structured characteristics. And the balance of the blend is still skewed toward ... more

Emergent Collaboration

July 22, 2011

Larry Hawes and 3 other people answered this question

Is customer experience more important than advertising?

I'm not sure whether it's more important, but it is certainly more effective from both cost and acceptance perspectives. Great customer experiences drive word-of-mouth advertising, which, being free, is far more cost effective than paid advertising. Perhaps more importantly, buyers trust their peers more than ... more

Customer Service

Customer Experience

July 21, 2011

Larry Hawes recommends this answer by John McCoy

Does Cisco's massive layoff mean that John Chambers' organizational management experiment has failed

Even without the layoffs, customers of Cisco have been aware of these problems for some time. The Cisco of today is a far cry from the clean and tight company that took 3Com and Bay Networks' lunch money.
The internal management structure revelation is more ... more

General Management

Information Technology

July 21, 2011

Larry Hawes and 3 other people answered this question

Aren't the enterprise collaboration tools just a fancier version of what we used to call "portals"?

I completely understand why you are asking this question, because I did so nearly a year ago. :) The short answer is that there are far more similarities than differences between enterprise portals and enterprise social software.
Here are two blog posts I wrote last August ... more

General Management

Information Technology

July 14, 2011

Larry Hawes and 2 other people answered this question

What do your clients mean by collaboration?

From my experience, when business people speak of "collaboration", they really mean "communication", not understanding the difference between the two. For example, they talk about two companies collaborating, when in fact they have merely opened and used communication channels between the two and are not ... more

Information Technology

July 13, 2011

Larry Hawes asked a question

What label would you use to categorize a software offering that combined enterprise social and UC?

Information Technology

July 13, 2011

Larry Hawes recommends this answer by Dux Raymond Sy

When looking at Microsoft Sharepoint, what other product should I compare it to?

Hi, David -
SharePoint is more of a collaboration platform than a product. Depending on what your business needs are, it can be compared to any and every product out there.
To give you an analogy, Windows when it first came out was pretty much used for ... more

Microsoft SharePoint

July 12, 2011

Larry Hawes and 2 other people answered this question

What do you use LinkedIn for the most?

Two things:
1. Locating someone (preferably already in my network) who can help me themselves, or introduce me to one of their connections who can help me
2. Learning in advance about someone that I am scheduled to meet for the first time more

July 8, 2011

Larry Hawes and 2 other people answered this question

What are some ways to inspire a more collaborative culture in your sales department?

The short answer is to incent them to collaborate. I can't think of a more incentive-driven role in an organization than the salesperson. A mix of cash and non-monetary awards (visible recognition is chief among those) will spur sales people to more openly communicate, share, ... more

July 6, 2011

Larry Hawes and 14 other people answered this question

Do you accept everyone on LinkedIn? Why or why not?

I do not accept any invitation on LinkedIn. My primary acceptance criterion is that we must have done actual work together – either in-person or virtually. LinkedIn truly is my business network, not just another social network. more

Human Resources

Career Development

July 6, 2011

Larry Hawes published a post

Fifth Annual Enterprise 2.0 Conference Illuminates Current State of Social in Organizations

Information Technology

July 6, 2011

Larry Hawes and 4 other people answered this question at this roundtable

ERP Innovations: Using Cloud, Mobile and Social to Improve Agility [6/30 @ 11 am]

What does "shadow IT" mean?

Instead of repeating or expounding upon the answers given already, please allow me to point you to some additional resources on 'Shadow IT'.
The term has been in use since 2004, if not earlier. See this Computerworld article from that year: http://www.computerworld.com/s/article/92000/IT_Shadow_Spending_Has_Doubled
See this CIO magazine article ... more

Information Technology

Cloud Computing

July 5, 2011

Larry Hawes and 3 other people answered this question

Would it be useful to have something like Yammer integrated into a project management tool?

Microblogging and activity streams can be highly useful in a project management tool. One of the biggest benefits is that the activities (tasks) being addressed and completed by everyone associated with the project are visible to all project team members in the activity stream.
For example, ... more

Information Technology

July 5, 2011

Larry Hawes recommends this answer by Kanwal Khipple

Do you think many companies will abandon SharePoint for Office 365?

Really short answer: No
Short answer: Office 365 is primarily focused to the small to medium business. SharePoint on premise is focused for enterprise clients. There will always be a need for both services. more

Information Technology

Following 16 Topics

Business Process Management

Cloud Computing

Content Management

Enterprise Software

Information Technology

Knowledge Management

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Social Business

Social Networking

Social Software

Following 11 People

Followed by 16 People

Knowledgeable in 26 Topics

Information Technology

#258 of 2263

#105 of 822

#744 of 2984

Human Resources

#343 of 1481

General Management

#326 of 1194

#7 of 20

#18 of 46

Product Development

#14 of 79

#28 of 140

#173 of 508

#237 of 749

Customer Service

#219 of 785

#421 of 1456

#722 of 2156

#8 of 30

#30 of 51

#76 of 131

Company Culture

#97 of 151

Employee Engagement

#126 of 175

Talent Management

#244 of 470

#959 of 1429

#27 of 28

#28 of 31

#62 of 68

Social Business

#347 of 386

Cloud Computing

#405 of 462