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Lauren Buchsbaum

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Community Manager http://www.focus.com/

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March 19, 2012

Lauren Buchsbaum asked a question at this roundtable

Should IT Think Like a Service Provider? [3/19 @ 11 am]

What are some companies whose IT departments have been quick to embrace a service model?

Information Technology

Service Provider

Feb. 23, 2012

Lauren Buchsbaum recommends this answer by Patrick Pushor

Is cloud inherently a disruptive technology, or is it simply giving a new name to old processes?

I don't think the technology is earth shattering. The user-centric notion of cloud computing is a major shift in terms of a business model - especially within the context of enterprise IT. Along with that single perspective so many of the processes we have stood ... more

Information Technology

Cloud Computing

Enterprise Computing

Feb. 23, 2012

Lauren Buchsbaum asked a question at this roundtable

Defining Cloud Computing [2/23 @ 11 am]

What is the semantic difference between "defining cloud" and "cloud definitions"?

Information Technology

Cloud Computing

Enterprise Computing

Feb. 23, 2012

Lauren Buchsbaum asked a question at this roundtable

Defining Cloud Computing [2/23 @ 11 am]

What are the benefits to having a single agreed-upon definition of cloud computing?

Information Technology

Cloud Computing

Enterprise Computing

Feb. 23, 2012

Lauren Buchsbaum asked a question at this roundtable

Defining Cloud Computing [2/23 @ 11 am]

What are some of the most contentious aspects of NIST's definition of cloud?

Information Technology

Cloud Computing

Enterprise Computing

Feb. 23, 2012

Lauren Buchsbaum asked a question at this roundtable

Defining Cloud Computing [2/23 @ 11 am]

How have definitions and conceptions of cloud computing changed over the years?

Information Technology

Cloud Computing

Enterprise Computing

Feb. 22, 2012

Lauren Buchsbaum is now following Luigi Danakos and 6 other people

Feb. 20, 2012

Lauren Buchsbaum recommends this answer by Evan Hamilton

When is a company policy bad for the Customer Experience?

Policies are only there to cover YOUR ass, not the customer's...so they often get in the way.
While sometimes you simply must have a policy (such as a legal situation), it's much more effective to have guidelines, and empower your customer service representatives to make ... more

Feb. 15, 2012

Lauren Buchsbaum asked a question at this roundtable

The Rise of Pinterest in B2B [2/15 @ 11 am]

How do you all interact with your audiences on Pinterest? Do you repin customer content?

Brand Awareness

Feb. 15, 2012

Lauren Buchsbaum asked a question at this roundtable

The Rise of Pinterest in B2B [2/15 @ 11 am]

How does the user gender distribution play into your use of Pinterest?

Brand Awareness

Feb. 15, 2012

Lauren Buchsbaum asked a question at this roundtable

The Rise of Pinterest in B2B [2/15 @ 11 am]

How do Tumblr and Pinterest differ in functionality and ideal use?

Brand Awareness

Feb. 8, 2012

Lauren Buchsbaum asked a question

Have you used Rapportive? How do you think LinkedIn's acquisition would change the service?

Feb. 8, 2012

Lauren Buchsbaum recommends this answer by Charlie Judy

What is the best way to deal with sick employees when working in a small space?

send them home.

Human Resources

Employee Health

Feb. 7, 2012

Lauren Buchsbaum recommends this answer by Robert Keahey

What needs to be done for companies to move towards an ITaaS model?

Coming from a global IT services background, this question is "near and dear" to me.
The premise behind ITO (Information Technology Outsourcing) and BPO (Business Processing Outsourcing) was that companies like EDS (IBM Global Services, CSC, Perot Systems, ACS, et al) could operate IT and ... more

Information Technology

Feb. 6, 2012

Lauren Buchsbaum asked a question

What were some of the best Super Bowl ads this year and why?

Television Advertising

Feb. 6, 2012

Lauren Buchsbaum recommends this answer by John Anderson

Beyond the resume: What qualities (flexibility/accountability) are essential when hiring a new employee?

When considering hiring someone I look for attitude and aptitude. If a candidate has a positive attitude about learning and change and the aptitude to do those things, they will be considered.
Other than the requisite skill set for the position, I really don't concern ... more

Human Resources

Feb. 6, 2012

Lauren Buchsbaum recommends this answer by John McCoy

Should corporate culture be set by general employees, or should it be defined by upper management?

I think ultimately it begins in the C-Suite. corporate culture is defined as what people actually do (behaviors) as opposed to what they say. Senior management must be committed to setting the tone and them listening to make sure it resounds all the way down ... more

Human Resources

Corporate Culture

Feb. 3, 2012

Lauren Buchsbaum asked a question

Will NYC become the new Silicon Valley?

Following 39 Topics

Business Intelligence

Cloud Computing

Community Building

Community Management

Contact Centers

Customer Service

Enterprise Software

...

Human Resources

Information Technology

Online Marketing

Servers and Storage

Social Business

Social Media Marketing

Talent Management

Unified Communications

Venture Capital

Following 207 People

Followed by 102 People

Knowledgeable in 101 Topics

#34 of 2984

#10 of 1429

Information Technology

#24 of 2263

Social Business

#5 of 386

#75 of 2156

Cloud Computing

#11 of 462

#5 of 201

#1 of 20

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#28 of 519

Social Media Marketing

#8 of 366

Online Marketing

#6 of 360

Marketing Strategy

#14 of 208

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Customer Service

#46 of 785

#18 of 443

Community Management

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#13 of 300

Content Marketing

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Business Application

#5 of 42

Social Media Platforms

#5 of 42

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#28 of 244

Enterprise Software

#11 of 96

#15 of 142

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Inbound Marketing

#25 of 119

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Enterprise Computing

#1 of 21

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Public Relations

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Social Networking

#15 of 125

Human Resources

#414 of 1481

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Technology Marketers

#23 of 70

Technology Marketing

#30 of 85

#26 of 115

#8 of 28

#90 of 339

Community Building

#11 of 23

#14 of 33

Simplifying Social Business

#22 of 55

Corporate Culture

#25 of 74

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#38 of 95

Social Recruiting

#6 of 20

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Talent Managament

#12 of 34

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Content Creation

#30 of 84

#48 of 131

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Servers and Storage

#53 of 157

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Talent Management

#367 of 470

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User Experience

#40 of 41

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Search Engine Optimization

#107 of 144

#134 of 155

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Business Intelligence

#209 of 246

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#22 of 29

Social Marketing

#36 of 44

Brand Awareness

#51 of 60

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#116 of 137