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L'Jhun Umagtang

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Service Adm/Sales , a HVAC mechanical contractor

16 points

HVAC _ Service_Operation (greater than 10yrs)
Sales/Service_Engineer(2yrs)
Corporate_Purchaser (2yrs)

Nov. 9, 2011

L'Jhun Umagtang and 8 other people answered this question

Would you rather be the CEO of a 100 person company or a 10,000 person company? Why?

I would prefer 1oo; leaning to answer "when" - when 1 person can function and think as technology and innovation are at hand --- creativity-at-work (CAW);for 100 persons enough to create several team(s) and shuffle them around to meet business process requirement
Have a great day more

General Management

Human Resources

Oct. 3, 2011

L'Jhun Umagtang and 23 other people answered this question

How do you fight procrastination?

Alyssa,
I suggest first step (1)with use a Black Pen then cross it out on all the dictionaries within your reach (2) make a list of priorities and arrange them ACCORDINGLY (by rank, by date, ) start with a short list say 1-5.. overtime if ... more

Procrastination

Time Management

Sept. 27, 2011

L'Jhun Umagtang recommends this answer by Joanne Black

If you could change 1 thing about sales today, what would it be and why?

Actually, I have two answers, and they're connected.
1. Stop cold calling and implement a strategic, disciplined, measurable referral program. Referrals are gold. We arrive pre-sold, have credibility, ace-out the competition, and convert sales prospects to clients more than 50% of the time.
2. Stop relying on ... more

Sales Management

Sept. 26, 2011

L'Jhun Umagtang and 25 other people answered this question

How would you handle the situation if an employee told that you were the worst boss he has had?

On a face to face remarks , my response would be..
(1) immediately set a date and time for to break the ice
(2) allow a safe-distance, as he/she may have other external factors going on
(2) provide an open-email to link-the-bridge, if #1 and #2 wont ... more

Human Resources

Sept. 14, 2011

L'Jhun Umagtang and 1 other person answered this question

What are some tips for giving feedback to upper management?

1. allow 3rd party (consultant as mediator) when issue pertains large/layers of management are or will be involved
2. for low key issues - pass it on next opportunity (ie meeting, when on e-mail cc, throw in a rethorical reply :)
3. keep your silence ... more

General Management

Human Resources

Aug. 3, 2011

L'Jhun Umagtang and 1 other person answered this question

Do you think your company has latent knowledge and innovations hiding in your Employees?

Employees' contributions are dependent on the top management priorities, frequent review is best suggested, However 2 spectrums may still arise (1) if it works lets stick to it, wait till the next need arises (2) if it works, let's review and enhance other potentials; About ... more

July 7, 2011

L'Jhun Umagtang and 1 other person answered this question

Will your company use social media background checks? Why or why not?

This is a un-charted boundary (also agree with Charlie) and i personally wouldn't be surprise for company (ies) to do such on-the-cloud-checking. more

Human Resources

Background Checks

July 7, 2011

L'Jhun Umagtang recommends this answer by William Tincup

What are some of the biggest myths or misconceptions about diversity in today’s workplace?

For me the biggest myth is that we value diversity. I don't think most people, ahem leaders really value diversity. If they did, we wouldn't be having this discussion. more

Human Resources

Employee Engagement

June 30, 2011

L'Jhun Umagtang and 2 other people answered this question

What are 2 or 3 ways your favorite supplier makes your life easier?

Interesting Question..
1. Timing (who can deliver on the parameter of "on or before target date requested" )
2. Meet and exceed specification of material and regulatory requirement (or offer best-alternative and equivalent to)
3. Courteous (through e-mail, sales-call and knows to balance Monday and Friday on a ... more

Customer Service

June 6, 2011

L'Jhun Umagtang and 15 other people answered this question

What are your tips for overcoming price objections from your prospects?

This is when the word Quality and Reliability play a major selling pitch for a product. Managing a brand/service provide an increase in customer retention and best built on the principle of the Mission and Vision of the company (.. sounds like the late '90, ... more

Sales Management

March 30, 2011

L'Jhun Umagtang recommends this answer by Tim Rutledge

How do you motivate your employees when there is limited upward mobility for them in the company?

Sometimes executives make the mistake that other employees are like them, motivated by a desire to climb the corporate ladder. But not everybody is motivated by a desire for bigger salaries and grander sounding titles. Here are some possible non-monetary motivators.
1. Link the employee's work ... more

General Management

Leadership and Management Development

Feb. 14, 2011

L'Jhun Umagtang recommends this answer by Chad Cook

How do you deal with bosses who are bullies?

Yes, we run into bullies all the time in our roles. Physical and vocal bullying are the most obvious and maybe not the worst forms that I have seen.
More subtle ones are the manipulators who use information to serve personal gain, the emotional subterfugers ... more

General Management

Feb. 8, 2011

L'Jhun Umagtang is now following

Feb. 8, 2011

L'Jhun Umagtang is now following

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