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Mario Udina

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March 30, 2011

Mario Udina is now following Laura Schroeder

Jan. 3, 2011

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Jan. 3, 2011

Mario Udina recommends this answer by Tim Giebelhaus

Customer Service Recovery Best Practices: What are your 3 tips for customer service recovery?

A customer who had a issue handled well is going to be a more loyal customer than a customer who had never had an issue. The overall principles are to make the customer successful in their business and to make the customer feel valued.
1. Listen.
The ... more

Customer Service

General Management

Jan. 3, 2011

Mario Udina is now following

Jan. 3, 2011

Mario Udina is now following

Jan. 3, 2011

Mario Udina is now following

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