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Mark Williams

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Major Accounts Executive, Ricoh Americas Corporation

305 points

Mark is a highly accomplished consultative IT sales professional with key experience in developing new markets and exceeding company revenue expectations by closing deals. Results-oriented and aggressive, Mark is a technical sales leader who is also an IT engineer with ...

Mark is a highly accomplished consultative IT sales professional with key experience in developing new markets and exceeding company revenue expectations by closing deals. Results-oriented and aggressive, Mark is a technical sales leader who is also an IT engineer with experience in designing, configuring and troubleshooting network routers and switches.

Due to his knowledge and personal characteristics, Mark has a proven track record of success in sales and engineering project management and has consistently exceeded expectations throughout his career. Mark is also a sales trainer who has designed training programs and written training manuals for corporations in various industries.

Specialties:

IT / Telecommunications engineering sales solutions in switched networks.Sales training program development.

Conversationally bi-lingual in English and Spanish. markwilliamsolm@gmail.com

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Mark Williams and 3 other people answered this question

Jan. 20, 2012

Symantec admits to being hacked directly -- any fallout coming?

Absolutely there will be a loss of customer base, to a degree. But then, who knows? The only people I know that still use Symantec (or Norton for that matter) are uneducated users. Educated consumers haven't used either in years...hell haven't used either for 15 ... more

Information Technology

Incident Handling

Mark Williams and 4 other people answered this question

Jan. 20, 2012

Why does a hacker become a hacker?

I believe that the foundation for anyone becoming a 'black' anything boils down to their own moral fiber. The will to survive, maybe, but there are millions of extremely intelligent poor people that don't resort to crime to go on. Given equal abilities, there's a ... more

Information Technology

Mark Williams and 7 other people answered this question

Jan. 17, 2012

What are some questions that sales reps should never ask a potential customer?

Any of the repertoire (if you want to call it that) of obvious answer questions that some very inexperienced salespeople think will trap the prospect and seal the deal...like "You want to improve your business processes don't you?" It's just so ridiculous...and beyond belief that ... more

Sales Management

Mark Williams and 6 other people answered this question

Jan. 13, 2012

Will VOIP survive beyond 2012?

Of course VoIP will continue to thrive...but will morph into various vehicles, especially VoMPLS and further SIP development. Mobile is making headway but as long as there are brick and mortar offices there will always be a need for some form of traditional VoIP...and I ... more

Information Technology

Mark Williams recommends this answer by Chris Selland

Jan. 2, 2012

How would you explain cloud computing to someone who is unfamiliar with it?

For a non-techie I'd keep it very simple:
Cloud computing is when your applications and files are on the internet - i.e. in 'the cloud' - instead of on the device itself.
There are pros and cons to cloud computing.
Among the pros - you don't have to ... more

Information Technology

Cloud Computing

Mark Williams and 3 other people answered this question

Dec. 20, 2011

How do you keep yourself motivated?

Easy. The knowledge that if I don't sell, I don't live the life that I want. In other words, (besides the glory, winning a challenge, recognition, etc that goes along with sales) money, the bottom line for any salesperson. more

Career Development

Mark Williams and 7 other people answered this question

Dec. 19, 2011

What effect does good or bad marketing have on the buying process for technologists?

I believe that the answer entirely depends on what kind of technology solutions we're talking about. The big boys that deal with machines and software (i.e. Microsoft, Apple, HP, etc.) battle it out with each other,but even within that structure the right solution entirely depends ... more

Information Technology

Technology Marketing

Mark Williams is now following John Prpich and 1 other person

Nov. 29, 2011

Mark Williams recommends this answer by John Prpich

Nov. 29, 2011

When is it acceptable to "bend the truth" on one's resume?

Carlos, the only real answer is never, but that being said, most individuals do it even though they won't admit it. Many of us take a little too much credit for what we accomplished working for others. Companies bend the truth when they describe their ... more

Human Resources

Mark Williams and 4 other people answered this question

Nov. 28, 2011

What is the difference between HTTP and HTTPS protocol?

While, as others point out, HTTPS is secure, HTTP and HTTPS are two totally different communications. HTTP uses TCP port 80 and HTTPS uses TCP port 443...and never the twain shall meet. Further what makes HTTPS more secure is that it must incorporate a protocol ... more

Information Technology

Cloud Computing

Mark Williams and 4 other people answered this question

Nov. 25, 2011

What role has mentorship played in your professional development? Was it fundamental to your growth?

Above anything else, mentorship has had the most lasting effect on me throughout my career and as Glen points out is a never-ending process...especially if you are the one doing the mentoring! The sad thing is, the growing trend I see today is that there ... more

Information Technology

Mark Williams and 7 other people answered this question

Nov. 25, 2011

Wordpress vs Joomla vs Drupal: Discuss the Pros and Cons

WordPress is gaining momentum. Their main value proposition is the ease of use with the user interface and back end system. Drupal is widely known to offer a wide variety of features with their CMS system. Drupal is popular for its scalable potential and ability ... more

Information Technology

Mark Williams and 4 other people answered this question

Nov. 22, 2011

What is a management philosophy?

Thanks Barry for reiterating my POV. The problem I see today is that there are far too many companies reverting back to the X style of management, micro-managing to the max while giving little to no direction or motivation at all, other than keeping your ... more

General Management

Mark Williams and 3 other people answered this question

Nov. 17, 2011

What kind of "suggestion box" does your company have?

What's a suggestion box? ;)

General Management

Human Resources

Information Technology

Change Management

Mark Williams and 7 other people answered this question

Nov. 3, 2011

How many chances do you give an employee to suddenly start using common sense?

I believe in the three strike rule when it comes to these types of issues. Anybody deserves a second chance but the third signals a definite pattern...and if that pattern is a detriment to doing business it's time to cut bait. more

General Management

Human Resources

Administrative Assistant

Mark Williams and 11 other people answered this question

Nov. 1, 2011

34% of Americans over the age of 20 are obese. Should the workplace play a role in fixing this?

There shouldn't be an obligation but it would surely be a great asset. This is a practice in place for decades in the Far East and as a result they have fewer health problems and health related costs (i.e. health insurance, etc) have been cut ... more

Human Resources

Health & Wellness

Mark Williams recommends this answer by Dennis Bryan

Oct. 31, 2011

What will be the next big consumer product to become obsolete?

My response to all the responses so far, is I agree with all, so just look up to the "cloud". All you will need is an access point, and today it will be a "tablet type device" tomorrow who knows, maybe a cranial implant? Just ... more

Information Technology

Consumer Behavior

Mark Williams and 25 other people answered this question

Oct. 18, 2011

As a manager, what drives you the most crazy about running a meeting?

One word...interruptions! I have one team meeting a week and one one one-on-one as well. In the team meetings I've cut back because I believe that the idea of having a number of meetings becomes counter-productive...but when I hold a meeting it's because I have ... more

Human Resources

Mark Williams and 13 other people answered this question

Oct. 14, 2011

What are the qualifications to be a mentor?

One more thing, if you can't mentor or think that by reading a book on the subject that you will be able to please get the hell out of the business of mentoring! You will do far more damage than good. more

General Management

Human Resources

Career Development

Mark Williams and 7 other people answered this question

Oct. 11, 2011

Why don't sales people ask for the sale?

Agreed with the point that people don't know how to say no any more...in fact they will not only not give you a simple 'no' but they will out and out lie to you by saying yes, then cancel the signing appointment like little girls. ... more

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