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Michael Dortch
Principal Analyst and Managing Editor,
DortchOnIT.com
1473 points
I am Principal Analyst and Managing Editor at DortchOnIT.com, "an independent voice for technology-dependent people" and consultant to providers of disruptive business technologies. I have been empowering information technology (IT) buyers, sellers and users since 1979, by translating what ...
I am Principal Analyst and Managing Editor at DortchOnIT.com, "an independent voice for technology-dependent people" and consultant to providers of disruptive business technologies. I have been empowering information technology (IT) buyers, sellers and users since 1979, by translating what technologists say and do into language that non-technologists can understand and use.
As Director of Research at Focus.com, I helped to grow that site into a community of more than 850,000 people including some 5,000 Focus Experts, and a Top 10 Media Web Site according to Crain's "B2B Magazine." I was also the first Focus Expert to receive the Adviser badge. I have also been a senior analyst at Aberdeen Group, Constellation Research Group, Robert Frances Group (RFG), and Yankee Group.
I help established and emerging vendors to craft go-to-market messages and strategies aligned with users' goals and needs, and companies of all sizes and types to choose and deploy IT solutions more successfully. In 1990, I wrote "The ABCs of Local-Area Networks" (remember those?), a book published internationally in three languages by Sybex, Inc. A transplanted "Noo Yawker," I live and work in beautiful Santa Rosa, California, about 50 miles north of San Francisco. I can be reached directly at medortch@dortchonit.com.
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As Director of Research at Focus.com, I helped to grow that site into a community of more than 850,000 people including some 5,000 Focus Experts, and a Top 10 Media Web Site according to Crain's "B2B Magazine." I was also the first Focus Expert to receive the Adviser badge. I have also been a senior analyst at Aberdeen Group, Constellation Research Group, Robert Frances Group (RFG), and Yankee Group.
I help established and emerging vendors to craft go-to-market messages and strategies aligned with users' goals and needs, and companies of all sizes and types to choose and deploy IT solutions more successfully. In 1990, I wrote "The ABCs of Local-Area Networks" (remember those?), a book published internationally in three languages by Sybex, Inc. A transplanted "Noo Yawker," I live and work in beautiful Santa Rosa, California, about 50 miles north of San Francisco. I can be reached directly at medortch@dortchonit.com.
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Michael Dortch
recommends this answer by
Tom Hope
Jan. 18, 2012
How does a smaller business best manage IT services?
I believe there are 3 types of support needed at all levels of business - hardware, software (for off-the-shelf programs) and support for custom designed and/or modified software. The single biggest problem I have encountered is lack of documentation, especially on-site documentation of hardware and ... more
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