Michael Odom

Over the years, and with the help of "sink-or-swim" training, I've been able to master a lot about a little of everything. I know that may sound strange; so I will also admit that I consider myself to be pretty good at Service Desk environments.

In reality, I've had production exposure to many of the functions and levels of an IT Department. Wearing multiple hats over the years has really allowed me to open my eyes and see beyond that standard "work bubble" that many people find themselves in. You know the one...where one only see their side of the corporate picture and never truly knows what others are going through. But I digress...

I will always try to answer questions to the best of my abilities. You can always send me a PM with questions as well. If I am unable to give you a suitable answer; I will do my best to point you to someone/somewhere that can.

Knowledge is power. Use it!