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Michael Sheehan

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Technology Evangelist, GoGrid

110 points

Professionally, I'm the Technology Evangelist for GoGrid, the #1 pure-play Cloud Computing Infrastructure hosting provider in the world where I write regularly about Cloud Computing on the GoGrid blog.
Personally, I'm an avid technologist, blogger, social media pundit ...

Professionally, I'm the Technology Evangelist for GoGrid, the #1 pure-play Cloud Computing Infrastructure hosting provider in the world where I write regularly about Cloud Computing on the GoGrid blog.
Personally, I'm an avid technologist, blogger, social media pundit ( @HighTechDad on Twitter), loving husband and father of 3 beautiful girls. I write about technology, consumer electronics, gadgets, software, hardware, parenting "hacks," and other tips & tricks. I'm a fan of all technology that is new, exciting and valuable.

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WEB: HighTechDad

March 2, 2012

Michael Sheehan and 6 other people answered this question at this roundtable

Defining Cloud Computing [2/23 @ 11 am]

What is the value proposition for Cloud Computing? How does it vary by company size and industry?

Great answers everyone. I think an important thing to consider when looking at the general value of the cloud is around its adaptability and flexibility (or lack there of, depending on the layer of the cloud that you are talking about as well as the ... more

Information Technology

Cloud Computing

Enterprise Computing

March 2, 2012

Michael Sheehan and 4 other people answered this question

What are some of the myths in cloud computing?

Wow, there are so many different ones, it's hard to write it just in a small comment box. Last year, our CEO, John Keagy posted an article titled "The Actual Truth About the Economics of Cloud Computing" which outlines 10 items that have been associated ... more

Information Technology

Cloud Computing

Feb. 21, 2012

Michael Sheehan and 24 other people answered this question

Why is cloud computing the least considered technology among datacenter professionals?

It's interesting to read this conversation thread almost a year after it was kicked off and commented on. I'm curious if people's opinions have changed in a year where we (I work at a cloud provider - www.GoGrid.com) have seen tremendous growth and adoption across ... more

Barriers to Entry

Cloud Computing

Feb. 14, 2012

Michael Sheehan and 5 other people answered this question

Is web hosting considered a form of cloud computing?

Interesting idea Todd. But I have a question, if it is "cloud-based" how is it not "cloud computing". If it fits into the characteristics of cloud computing: on-demand, pay for what you use, programmatically controlled, "as a service", no CapEx, etc, I would say that ... more

Information Technology

Cloud Computing

Sept. 16, 2011

Michael Sheehan and 5 other people answered this question

What are the top 5 benchmarks for measuring a Cloud Infrastructure provider?

Thanks JP. Those items that you mention are a bit more intangible and hard to do an apples to apples comparison. I'm looking more at a performance standpoint (as you started to answer). So processing power, IOPS and network performance. Are there any other technical ... more

Information Technology

Cloud Benchmarks

Cloud Computing

Sept. 14, 2011

Michael Sheehan and 4 other people answered this question

What is the biggest unexpected cost of moving to the cloud?

Agree with JP here. You can't simply move to the cloud with out some careful thought on architecting and optimizing for cloud infrastructure. However, in talking with some of our customers, an interesting point was made to me. If done properly, your costs from moving ... more

Information Technology

Cloud Computing

Sept. 13, 2011

Michael Sheehan and 4 other people answered this question

Do SLAs have more/less importance depending on if you're running a private, public or hybrid cloud?

Good answers Crystal & Robert. SLA's are indeed a slippery slope, but definitely a requirement of any organization looking to do anything in the cloud (public, private, hybrid, et al). When you are evaluating providers, an SLA audit should be at the top of your ... more

Information Technology

Cloud Computing

Aug. 22, 2011

Michael Sheehan and 4 other people answered this question

If a company is looking to move from one cloud provider to another, how long should it take?

Great question. This really depends on the complexity of what is being moved and what features or services are required. It also depends on the cloud providers. While Amazon Web Services is frequently touted as being the largest and leading the space, it's important to ... more

Information Technology

Cloud Computing

Cloud Service Providers

Aug. 4, 2011

Michael Sheehan and 2 other people answered this question

What are your questions/concerns when moving your business into the cloud?

A great question Haidn. While I "sell" clouds every day, one thing that I do always preface my comments with is that cloud computing might not be for everybody. Counter-intuitive, right? But to expand on it a bit, there are simply some business or IT ... more

Information Technology

Cloud Computing

July 8, 2011

Michael Sheehan and 2 other people answered this question at this roundtable

Do Small Businesses Have Their Heads in the Cloud? [7/14 @ 11 am]

What trends should small businesses consider as cloud computing services evolve?

Ah, if only the cloud were available during the dot-com days when SMBs and startups were throwing money around as if it were going out of style and without proven business plans. Perhaps the bubble wouldn't have burst, but rather just deflated a bit. Hindsight ... more

General Management

Information Technology

July 8, 2011

Michael Sheehan and 4 other people answered this question

What should IT decision makers focus on once their companies explore or pursue cloud-based solutions

Like Andrew, I don't really agree with James' first paragraph. Cloud is enabling all sorts of businesses to do more (with less - is that cliche?). But I agree that the process is a bit backwards. I get this feeling that "upper management" is simply ... more

Information Technology

Cloud Computing

Data Management

July 1, 2011

Michael Sheehan and 6 other people answered this question

Does the accessibility of cloud computing make hacking easier?

@Andrew - good answers there!
I think people are concerned about the cloud being "hacked" because it is supposedly so "new". The real concerns, in my opinion, are all of the zombie and botnets out there, those home PCs that are not protected and just sitting ... more

Information Technology

Cloud Computing

July 1, 2011

Michael Sheehan and 3 other people answered this question

Public Cloud computing - what is different from managed services of the past?

Agree with Andrew's description. The biggest thing about Cloud Computing, specifically IaaS is the automation and self-service aspects. However, folding in the economies of scale as found in Public Clouds like AWS or GoGrid (where I work) is clearly a differentiator from managed services which ... more

Information Technology

Cloud Computing

June 14, 2011

Michael Sheehan recommends this answer by Evan Hamilton

Do Klout or PeerIndex scores have a role to play in customer service?

I think, as folks have mentioned, influence scores can be used well to potentially positively influence folks with a lot of sway. I don't think this should ever, ever be used for customer service.
Why? Because bad news travels faster than good news, and because you ... more

Customer Service

Social Customer

Social Customer Care

May 24, 2011

Michael Sheehan and 5 other people answered this question

What steps should businesses take before implementing a private cloud architecture?

Technology is similar but I'm not sure if I would call it the same. If services can be provisioned on demand without an extreme capital investment, then perhaps. You have probably heard Marc Benioff's "false cloud" debate. There are several big name companies that are ... more

Information Technology

Cloud Computing

IT Infrastructure

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