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Mike Lee

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Director of Special Circumstances , cawidgetwerx

2 points

I'm either an artist with an engineering degree or an engineer who prefers to act like a musician.
Really a jack of all trades, master of none who can work with what is available and get the job done ...

I'm either an artist with an engineering degree or an engineer who prefers to act like a musician.
Really a jack of all trades, master of none who can work with what is available and get the job done.
Began with tech, lately focus on human relationships and social responsibility.

It is less important to know everything over how to communicate clearly across many diverse areas.

It is most important not to compromise ethics.

Currently:
Jazz musician, inventor, volunteer, independent research physicist, and philanthropist.

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WEB: artist site

Oct. 10, 2010

Mike Lee answered this question

When is it appropriate to hire an independent rep for a magazine or website?

Since you use the term "Independent Rep" this seems to fall in the contractor, agent, or limited partner category rather than employer/employee. When is anytime you feel you will benefit from doing so and can find one ore more prospective reps willing to do the ... more

Human Resources

Independent Sales Rep

Sales Productivity

Sept. 24, 2010

Mike Lee and 3 other people answered this question

How many credit card transactions do you do in a day?

clarification, my mistake for assuming.
In Australia I wouldn't have any problem either case.
http://en.wikipedia.org/wiki/Credit_scoring#Australia
They even calculate score with Random Forest Algorithm.
http://en.wikipedia.org/wiki/Random_forest more

Credit Card Processing Services

Credit Card Services

Credit Card Transactions

Sept. 24, 2010

Mike Lee answered this question

implications of financial management with other disciplines

Pro: IT, Regulatory Compliance and Financial Management as savvy, trustworthy, and legitimate 100% income through Client Fees disclosed.
Con: Same disciplines, used by a person intent on insider trading, fraud, and getting away with it by knowing how to circumvent those laws or detection methods.
Professional opinion:
Need ... more

Financial Management

Financial Services

Sept. 24, 2010

Mike Lee answered this question

What are the big economic trends impacting business today?

Think of Good Guys vs Bad Guys games as a kid.
1. Fraud prevention
2. Information Security
3. Protection of ID and Privacy
4. Regulatory Compliance Enforcement as a new career
5. Vocational Schools competing with failing public systems
6.. Fines paid by Compliance Violators
7. 2 Trillion in unaccounted for ... more

Business Trends

Economic Trends

Sept. 24, 2010

Mike Lee and 1 other person answered this question

What changes should we make to our education system to strengthen our economy?

Watch the movie "School of Rock" with Jack Black twice.
The first time watch all the way through without interruption.
The second time pause after each scene with a notepad.
1. Summarize the scene & Compare with what is done today
2. Make a list of ... more

Economic Trends

Education System

Sept. 24, 2010

Mike Lee answered this question

Have to ever thought of reducing service desk / help desk calls from 100% to 10% with IT automation

Recommendation: Use trained persons, IT automation, and well though out procedures to direct calls to the proper destination that can solve the issue quickly.
The first person answering the phone has the critical role to
1. Represent the company's attitude that the customer is important
2. ... more

Customer Service

Sept. 24, 2010

Mike Lee and 4 other people answered this question

I don't really want to buy a bulk email list, but what other options do I have to build subscribers?

People want signal not noise. In order to get signal they must define their interests and run a contextual filter to deliver high signal to noise to each individual based on defined interests and some fuzzy algorithm higher order logic.
Hierarchical Temporal Memory is a learning ... more

Bulk Email List

Marketing Automation

July 25, 2010

Mike Lee answered this question

How do we find out the buyer’s true objections in order to move them along in the funnel?

Interesting question. Ironically the answer is the law as defined in the Uniform Commercial Code under Contracts. "A merchant is defined as a person who deals in the goods of the kind involved in the transaction or has knowledge or skill peculiar to the goods ... more

Focus Interactive Summit

Lead Management

July 23, 2010

Mike Lee and 2 other people answered this question

Strategies for managing employee benefits in a recession?

There is a big oil spill sitting around needing to be cleaned up. That's a lot of work by a lot of people. Whomever made the mess is responsible for paying cleanup. It can finance that cost any way that works but there is accountability ... more

Human Resources

July 21, 2010

Mike Lee and 2 other people answered this question

How do you define business intelligence?

I think it would be a second order contextual sensitive thing that can operate in vector and scalar space and transform between them.
A system that understands the talents and weaknesses of each employee and strategically balance these so every task is handled in the ... more

Information Technology

July 21, 2010

Mike Lee and 3 other people answered this question

My company is a construction management firm with a very unique project delivery system.

Help clean the oil spill. That's a big spill and will require a huge group effort to clean the mess up. Construction will be needed for repair and maintenance, crew recreation and medical facilities. These will need to be deployed in fairly dense arrays.
That ... more

Direct Marketing

July 20, 2010

Mike Lee published a brief

10 Tips for Managing a Mixed Mac and PC Environment

Information Technology

July 20, 2010

Mike Lee asked a question

What functionality is not met with 2 ipods (clamshelled in mini laptop form) and a 3G wifi hub?

Information Technology

Ipod Duo with Wifi to 3G Hub

July 12, 2010

Mike Lee and 6 other people answered this question

Should we have a separate customer service telephone number?

The Customer, being the source of a company's revenue is the most important consideration and should get the highest priority. When a customer has an issue, he or she does not want to navigate a voice automation maze, push random buttons to get a person ... more

Customer Service

Information Technology

Customer Service Telephone Number

July 4, 2010

Mike Lee and 1 other person answered this question

Security management in virtualized environments?

The Energizer Duo USB battery charger had a back door on port 7777, and that be within your intranet perimeter. Even virtualization seems weaker in light of inter protocol comm exploits where a target payload is encoded in a carrier protocol and reverse tunneled back ... more

Information Technology

July 3, 2010

Mike Lee answered this question

Focus Research Insight: Most buyers see No System Communication as their biggest risk, do you?

I don't know if I would call it the biggest, more like one of the top 3. Whether it is between people in an organization, 2 organizations in different countries, machines, or all of these simultaneously; clear and effective communications is one of the top ... more

Information Technology

Focus Research Insight

June 26, 2010

Mike Lee answered this question

Grants funding- where do I start?

I will have to find the exact URL, but there is something called a Small Business Innovation Research grant which can be up to (I seem to recall) $1,000,000. These are new and "risky" areas of research.
The Cons as I see, time consuming, have ... more

Financial Services

April 29, 2010

Mike Lee and 4 other people commented on a brief

Obtaining Business Capital in this Difficult Economic Climate

I find it a problem that 3 unelected agencies have so much influence.
How many Mike Lees in your phone book?
I had a siezure and / days later realized my pants and wallet were stolen,
I have about 200 addresses I never lived at at received ... more

Financial Services

Merchant Cash Advance

Oct. 18, 2009

Mike Lee commented on a brief

5 Ways to Keep Your Call-Center Staff

agreed 100%. Also give them some freedom and creative expression to work together to devise more efficient and enjoyable procedures. Make sure they know their happiness is ultra high priority in that anytime someone does not want to handle some particular customer; the top manager ... more

Customer Service

Contact Center Agents

Contact Centers

Oct. 18, 2009

Mike Lee answered this question

What Does "Conscious Business" Mean To You?

I shall point to a link where I have written about this.
http://dreambridgefoundationforartistsurvival.wordpress.com/2009/07/03/the-fo...

Customer Service

Oct. 18, 2009

Mike Lee answered this question

How should my new partner invest in my small business?

I've been working on the same issue. I'm a San Francisco based SP with an Australian partner. I had asked the IRS and a few federal agencies who are still not 100% clear. I believe a sort of S corporation with small businesses as controlling ... more

Oct. 18, 2009

Mike Lee and 3 other people answered this question

How can Social Media further serve your business needs?

It may surprise you but I have made connections playing Texas Holdem poker on Facebook. If not direct business connections, people w\ho say they like what I'm doing (Renewable energy). There is a chat window while you play and by showing I am a good ... more

Marketing Automation

Oct. 18, 2009

Mike Lee commented on a brief

"Human Resources" are the most important to a business

Clarification. I will cite the Rosen and other research results along with my current findings and then describe ongoing projects.
The question is how would people like to see this presented for best effect. more

Human Resources

July 10, 2009

Mike Lee and 8 other people answered this question

What's the best way to retain employees?

redefine the word job.
"this organization exists to pay you and supply health insurance so you can keep doing whatever you were interested in and did w/o pay" more

Human Resources

July 10, 2009

Mike Lee and 5 other people answered this question

Is it worth my companies' time to start engaging on social networking sites?

I'd say yes in any different ways. There are so many situations I could not begin to describe them all. How about one: how well are the public acquainted with your product/service, what is their opinion of the value and ethics, and here's an opportunity ... more

Information Technology

July 10, 2009

Mike Lee and 2 other people answered this question

I am going to start having employees work from home. I know a little bit about VPN, but have never used one. What are the cost/benefits between IP Sec and SSL?

Well, I'd need a lot more clarification on what the employee home IT security policy, training, support, and accounting situation is like first. Probably an hour videoconference would answer most of the essential matters needed to give an answer to this question.
Or, when your ... more

Information Technology

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