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Mike Muhney

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CEO & Co-Founder, VIPorbit Software Int'l, Inc.

182 points

I am the Co-Founder & Co-Creator of ACT!, the Contact Management software product that created the entire category, plus is attributed with starting the CRM industry. Presently, I am CEO & Co-Founder of VIPorbit, focusing on providing Mobile Relationship Management solutions for ...

I am the Co-Founder & Co-Creator of ACT!, the Contact Management software product that created the entire category, plus is attributed with starting the CRM industry. Presently, I am CEO & Co-Founder of VIPorbit, focusing on providing Mobile Relationship Management solutions for the mobile professional for standalone use on their smartphones and tablets. In essence, delivering relationship-centric solutions with mobile simplicity.

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WEB: www.MikeMuhney.com

April 4, 2012

Mike Muhney and 1 other person answered this question

Are there any examples of mobile social CRM?

Well, allow me to first say that much of the answer depends on your definition of CRM, along with what you want the social aspect to be with it. Are you asking from the technical, enterprise-oriented viewpoint, or at the other end of the spectrum ... more

Information Technology

Feb. 7, 2012

Mike Muhney is now following Sarah Welle and 4 other people

Feb. 7, 2012

Mike Muhney and 5 other people answered this question at this roundtable

20 Years of Selling—A Discussion of Truth [2/3 @ 11 am]

I've been hearing a lot about social selling lately- do you see this becoming a main practice for sales reps?

I agree with Bryce's response as well.
There is, I would like to add, another area of concern surrounding all the social media noise out there that the sCRM vendors don't mention. In social media, anyone can portray themselves as anything, which is to say ... more

Marketing Technology

Feb. 3, 2012

Mike Muhney and 1 other person answered this question at this roundtable

20 Years of Selling—A Discussion of Truth [2/3 @ 11 am]

What are some sales practices that were acceptable 20 years ago but should now be avoided at all costs?

Hi Nicholas. Great question. Mari Anne Vanella certainly provided one key answer to the question when she said you cannot be unprepared for a first call/meeting given the over-abundance of information available today with which to be prepared.
Another one from my perspective is to ... more

Marketing Technology

Jan. 30, 2012

Mike Muhney is speaking at this roundtable

20 Years of Selling—A Discussion of Truth

Marketing Technology

Dec. 3, 2011

Mike Muhney asked a question

How much personal business value do you really get from having a personal Facebook account?

Nov. 21, 2011

Mike Muhney and 22 other people answered this question

At what point will you consider your smartphone to be your primary computing device?

Great answers everyone! I very much appreciate each and every perspective.The one universal anecdotal comment that I get from everyone I encounter when I ask them "could you imagine surrendering your smartphone?" the answer is a unanimous "No!". We have much to look forward to ... more

Contact Management

General Business

Oct. 10, 2011

Mike Muhney and 6 other people answered this question at this roundtable

Simplifying Social Business: The Promise of Social CRM, part 2 [9/28 @ 11 am]

Do we need the word 'Social' anymore?

To be relevant in today's marketplace CRM has to imbed social media elements. The true distinction of CRM incorporating this will eventually exclude (sooner rather than later) those CRM brands that don't incorporate it. Therefore, the norm for CRM will have it. The need to ... more

Customer Service

Oct. 5, 2011

Mike Muhney asked a question

Would you ever use (or trust) Facebook or Google if it added CRM functionality? What about LinkedIn?

Information Technology

Sept. 9, 2011

Mike Muhney and 3 other people answered this question

Can the smartphone & tablet finally remove obstacles to wide-market use of relationship management?

Totally agree with your response Jonathan - as it applies to the type of company that you describe with IT, etc. Nobody seems to include the "disenfranchised" type of worker who for the first time can apply and realize relationship management value. Owner of very ... more

Aug. 17, 2011

Mike Muhney answered this question

How is mobile CRM doing?

Admittedly in its early stages to an audience who have never before been aware of it, and/or considered it, the signs are surely encouraging. Virtually all the customers of VIPorbit have never used a contact manager or CRM solution before and never would have - ... more

Information Technology

Aug. 8, 2011

Mike Muhney and 104 other people answered this question

What do you think successful people do that others don't?

Thanks Steve - I speak from experience :-). Assume you do too. I appreciate the time you took to comment on my reply. If you are ever interested in talking let me know, would be pleased to make your acquaintance. more

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