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Dec. 13, 2010
Nicole Hayward
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Lee Kirkby
What are some of the most important things that you do as a company in order to retain your clients?
I think one of the key areas is to make sure that everyone in the organization understands that they are part of the customer service team. Even the person doing the AR calls can do so in a respectful and tactful manner that provides the ... more
Dec. 6, 2010
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