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Nik Kellingley

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HR, Training and Development Consultant, Self-Employed

881 points

International HR, Training and Development consultant with specific focus on IT and Telecoms business.

Also the Operations Director of a jukebox leasing company in the APAC region.

Nik Kellingley recommends this answer by Laura Schroeder

Jan. 24, 2012

How can you work with your employees to embrace change?

Actually people do not categorically fear and resist change, they only fear and resist change for the worse. Few people fear and resist a salary increase, for example, or a new iPhone to replace their old Nokia. And no one seemed to mind when they ... more

General Management

Human Resources

Change Management

Company Culture

Nik Kellingley recommends this answer by Mel Kleiman

Jan. 24, 2012

How can hiring be made easier?

6 steps to making hiring easier.
1. Create a clear picture of what you need. (This is not a job description)
2. Develop better questions to use in the interviewing process (Behavioral interviewing doesn't work any more)
3. Only let your best interviewers interview.
4. ... more

Human Resources

Talent Management

Nik Kellingley and 6 other people answered this question

Jan. 24, 2012

When training new sales reps, how important is it to showcase the successes of other reps?

I think it's important to be measured about this - by all means sell the benefits by reporting the amazing successes of existing reps, but emphasise that a new sales rep may not see the same benefits immediately. Setting newbies up to believe that they're ... more

Sales Management

Nik Kellingley answered this question

May 28, 2011

Are learning management systems (LMS) widely used in the corporate world?

In a word - yes. But the big question is not on usage - but on the value they deliver.
Most of the electronic learning management systems can do an extremely capable job of helping manage learning administration and guiding learning too and even serving that ... more

Human Resources

Learning Management System

Nik Kellingley and 12 other people answered this question

May 28, 2011

How can organizations empower their workforce?

This isn't a bad question - but it implies that it's all organisational - that employees cannot empower themselves.
Very early in my career I worked for an organisation that was hideously rule bound, and strictly punitive. Staff turnover was huge and the place was ... more

Human Resources

Employee Engagement

Talent Management

Nik Kellingley and 2 other people answered this question

May 28, 2011

Do you agree that start ups should hire fast and fire fast?

That's not my experience - I've worked for a number of start ups in my career and while "hire slowly" is often the case, "fire slowly" is usually not - if someone's obviously a bad fit or incapable of doing the job, there's never enough ... more

Human Resources

Nik Kellingley answered this question

May 28, 2011

What are some tips for becoming a better copywriter?

Copywriting is an extraordinarily broad area and industry associations wouldn't neccessarilly help.
I currently run a writing consultancy in China and the only real tips that have made a difference for me are:
1. Write every day - whether you want to or not
2. Use article syndication ... more

Human Resources

Career Development

Nik Kellingley recommends this answer by Melanie Shong Helm

May 23, 2011

Situation: A manager yells at an employee in front of others. Is this workplace bullying?

As good HR professionals, we do have to ask the investigative questions as to what surrounded the yelling, and how the employee defines "yelling". But there is never a time that yelling is appropriate unless it is to clear a building during a disaster - ... more

Human Resources

Employee Relations

Talent Management

Nik Kellingley and 2 other people answered this question

May 23, 2011

If we were to develop an "Employee Bill of Rights," what should be on it?

Charlie whether you're a fan or not - it's an accurate position. That's the sad thing about HR in general as soon as those annoying facts get in the way - people get upset.
If you are responsible for 2,500 employees it is a damn near ... more

Human Resources

Code of Conduct

Employee Engagement

Nik Kellingley and 6 other people answered this question

May 23, 2011

How many presentation slides would you create for a one hour presentation?

Maximum 14 slides (1 every 5 minutes, plus a header and thank you slide).
No more than 7 points per slide, and 7 words per bullet.
Though normally I use as few as possible - and would rarely hit maximum even in a technical briefing. more

General Management

Nik Kellingley recommends this answer by Wendy Vittori

May 22, 2011

HR people struggle with the concept of Culture at a company. How do you define it?

This is a great discussion!
I think we are not making explicit enough the difference between the "management-intended" culture, vs. the "actual culture" that the organization exhibits. What I was referring to in my earlier comments was the latter. What actually happens in the organization. If ... more

Human Resources

Corporate Culture

Nik Kellingley recommends this answer by Douglas Klippel

May 22, 2011

What are your thoughts on Myers-Briggs assessments to pre-screen applicants in your ATS?

Good comments so far -- while assessment tools can be a useful part of your pre-screening process, the MBTI is not designed to be used as a selection tool. The MBTI does not have the psychometric properties necessary to meet the legal and scientific guidelines ... more

Human Resources

Applicant Tracking

Nik Kellingley recommends this answer by Yu Yu Din

May 22, 2011

Do you have a personal elevator pitch?

Interesting question Jake. I think those who define themselves with what they do would identify their job titles and specialization as a personal elevator pitch. For me, it's the 140 character bio on my Twitter profile. It works across all platforms. It reads like this:
"Digital ... more

Human Resources

Career Development

Nik Kellingley and 1 other person answered this question

May 22, 2011

What characteristics do employers seek beyond a specific set of skills to perform a particular job?

For me the most important characteristics beyond skill set - are the ability to take on feedback and a drive to succeed.
It's something I often test by giving a candidate an exercise to do at the first interview (presentation, training session etc.) offering feedback ... more

Human Resources

Nik Kellingley and 14 other people answered this question

May 21, 2011

How should you deal with a negative co-worker?

Agreed, some organisations never want to admit there are issues with policy - often decided by people who have nothing to do with the real situation on the ground.
Having said that; I remember an instance where a sales director decided on a new (and absolutely ... more

General Management

Human Resources

Employee Feedback

Nik Kellingley answered this question

May 20, 2011

Is globalization still being seen as a challenge for HR?

I think it's still a huge challenge for businesses on a much more generic level than HR.
Look at China - where many large companies are trying to express themselves at the moment - this year we've seen the exit of big names such as Best ... more

Human Resources

Nik Kellingley answered this question

May 20, 2011

In what ways can social media help encourage employee engagement?

I'm not sure it can. I've seen several companies implement social media strategies and often wonder why they bother - the media's not secure enough to communicate anything confidential, so it ends up being used to communicate "fluff" instead.
Initially large numbers of people sign ... more

Human Resources

Employee Engagement

Nik Kellingley and 2 other people answered this question

May 20, 2011

What's the difference between a motivated employee and engaged employee?

Motivation is a one-way street - new starters in a business are usually motivated, but can hardly be "engaged" at the time of entry.
Engagement is a two-way street - employees are not just motivated but well integrated into a business and what's going on. The ... more

Human Resources

Employee Engagement

Nik Kellingley and 11 other people answered this question

May 20, 2011

As an employee, what is more important to you: compensation or respect?

Compensation is likely to come to a rapid end without respect. When you're in HR and L&D it's vital that you interact with all levels of a business and all people too - you can't achieve anything without their respect. Fail to achieve and you'll ... more

General Management

Human Resources

Talent Management

Nik Kellingley and 4 other people answered this question

May 20, 2011

When clearing a candidate's background, is it legal to ask for past performance reviews?

It's legal to ask. But I don't think you'd get very far, it would almost certainly be illegal to provide them in any country with real data protection laws (so that's the whole of the EU - not sure about the US, but I suspect ... more

Human Resources

Employee Relations

Performance Review

Nik Kellingley and 1 other person answered this question

May 19, 2011

Help with employee knowledge repositories?

Hi Garima,
I think this idea is probably best adapted as part of a larger succession planning strategy. The trouble with "learning histories" is that they may no longer be relevant to a role at a later date.
It's better to identify key strategic roles, and potential ... more

Human Resources

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