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Nitya Gospel Jetson

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Social Media Project Manager, 3CSI

20 points

WEB: http://jetsongospel.wordpress.com/

May 4, 2011

Nitya Gospel Jetson asked a question

What will you classify as Bad Customer Service through a social media channel? FB or Twit

Customer Service

Public Relations

May 4, 2011

Nitya Gospel Jetson and 38 other people answered this question

POLL: Have you used Facebook on your mobile device? Y/N?

yes iPhone and iPad

April 19, 2011

Nitya Gospel Jetson recommends this answer by Jay Kuhns, SPHR

Should HR beholden itself to Company Management or to the Company's Employees?

I believe HR's allegiance is to the company. But I don't believe there is a split between the "company" and the "employees." They are one in the same. HR has a long list of focus areas that are critical to an organization's success - including ... more

General Management

Human Resources

Employee & Labor Relations

Employee Engagement

April 19, 2011

Nitya Gospel Jetson and 8 other people answered this question

What are the top reasons for integrating CRM with social media?

Conversations by a brand or company which lead to prospective sale; increase in revenue or customer satisfaction must be documented. Social Media channels are the digital communications of the internet age and must be collected and qualified within organizations CRM. I have furnished a few ... more

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Customer Service

General Management

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