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Paul Baldi

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Sales Engineer, CIG

10 points

13 years of B2B IT sales experience, focusing on solution sales that deliver positive business impacts to my customers. I dig into my customer's business and work with them to deploy technology solutions with a sound business case and clear, measurable results.

Oct. 15, 2010

Paul Baldi and 1 other person answered this question

How do I link remote locations back to the main office on a premise-based system?

First I would ask, what's the business case for connecting all of the branches and home users back to prem? Budget? Time frame? In-house expertise? These answers will be instructive in selecting a solution.
There's many ways to accomplish this, including cloud based solutions. Since ... more

Information Technology

Oct. 15, 2010

Paul Baldi and 4 other people answered this question

What are some questions that you ask when doing interviews with potential sales reps?

I think the real defining moment of the interview is the questions they have for you. A good rep will have done research and be prepared with intelligent questions. Almost any rep can fire back canned responses to generic questions.
The way you phrased your ... more

Interview Questions

Sales Management

Oct. 15, 2010

Paul Baldi answered this question

Do you recommend doing a network survey for telephony systems?

These surveys were common when network based and VoIP systems were first introduced to the market. Back then, most local networks consisted of hubs and unmanaged switches so testing for network readiness was almost mandatory. With the proliferation of managed switches with QoS protocols for ... more

Information Technology

Oct. 15, 2010

Paul Baldi and 6 other people answered this question

As a small business owner, what are the top things I should consider before purchasing a CRM?

Any CRM is only as good as the data going in and the user's understanding of how to input data, run reports, utilize advanced functions, etc. I recommend starting with "in a perfect world, my CRM will do xyz" so you have a baseline for ... more

Customer Relationship

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