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Peace Chukwudi

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May 25, 2011

Peace Chukwudi recommends this answer by Elijah Ezendu

What are the benefits of conducting a vendor due diligance report?

Vendor due diligence involves identification of a purported authentic vendor, critical investigation of vendor's corporate stance and transaction history, cross-examination and validation of vendor's material facts, as well as structured ascertainment of risk containment quotient.
The financial benefits of vendor due diligence are as stated ... more

Business Finance

Finance Reports

May 23, 2011

Peace Chukwudi recommends this answer by Kelly Craft

Does it make sense to treat your employees better than or as well as your customers?

I'd like to add an additional angle to the discussion: companies that also stay engaged with former employees are benefiting in innumerable ways.
In many industries, employees move on to new positions, but often within the same ecosystem of overlapping resources. One organization I used ... more

Customer Service

May 23, 2011

Peace Chukwudi is now following Michael Fauscette and 9 other people

May 23, 2011

Peace Chukwudi and 9 other people answered this question

What is your definition of service? Please, no examples.

According to Dr Elijah Ezendu, 'Service is an intangible output (offering) generated with characteristic values for satisfaction of a specific requirement'. While Zeithaml and Bitner stated that intangibility is the key for ascertaining if an offering is a service or product. more

Customer Service

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General Management

Human Resources

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