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Phillip Sinclair-Harry

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Principal, Kings Cross Consulting Inc.

20 points

Project Director and Principal Consultant and IT Director. 25 years of successful tier 1 ERP solution implementations in Manufacturing, Public Sector and Financial Institutions

WEB: Encore Consulting

July 12, 2011

Phillip Sinclair-Harry and 8 other people answered this question

How can ERP projects that finish on time and on budget still fail after going live?

As I said before success of any project is defined as "the end users ability to accept and benefit from the change”. You can spend all kinds of time and money on aligning your project goals and objectives with you company goals and objectives in ... more

Information Technology

Enterprise Resource Planning

June 28, 2011

Phillip Sinclair-Harry recommends this answer by Carlos Hidalgo

We are looking for ways to increase the collaboration effectiveness of our global sales teams.

Dylan:
Developing a lead management process is one of the key ways we have seen organizations align. This goes beyond just sales and should include marketing and any other group that has an impact or part in the demand generation of your business.
Typically the alignment itself ... more

Collaboration Management Tools

Sales Management

June 27, 2011

Phillip Sinclair-Harry is now following Becky Denniston

June 27, 2011

Phillip Sinclair-Harry recommends this answer by Richard Fouts

How do you define an "expert" in the business world?

It was bound to happen. Consultants claiming to be social media experts (which according to the 10,000 hours theory is impossible) and firms adding “social media expertise” to their portfolio.
I had the most wonderful client at Time Magazine years ago that used to hire experts ... more

General Management

Information Technology

June 27, 2011

Phillip Sinclair-Harry recommends this answer by Craig Brennan

75% of survey respondents go into a project thinking it will fail. Why?

I agree with Mike. It greatly depends on who is being asked the question. If it's a project participant or stakeholder, they have a vested interest in the project succeeding. If it's answered by someone outside that circle or a person being expected to use/implement ... more

Information Technology

Project Failure

Project Management

June 27, 2011

Phillip Sinclair-Harry and 2 other people answered this question

What are your favorite project management metrics?

My favorite project management metric is Success! Let’s figure out the formula for this.

Information Technology

Project Management

June 27, 2011

Phillip Sinclair-Harry and 6 other people answered this question

How do you define project "success"?

Based on the science of project management I see many project managers do all the right things to ensure project success only to find failure waiting for them during the go live process. I was about to write a long section on the signs of ... more

Information Technology

Enterprise Resource Planning

June 24, 2011

Phillip Sinclair-Harry recommends this answer by Bill Wood

Who is using Agile methods on ERP implementations?

In its truest sense, "Agile" doesn't really apply to package software applications. When you look at the "Agile Manifesto," the items on the left of the comparisons are "valued":
- Individuals and interactions over processes and tools
- Working software over comprehensive documentation
- Customer collaboration over contract ... more

Information Technology

Enterprise Resource Planning

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