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Rachel Miller
Customer Experience Professional,
Impact Learning Systems
131 points
Rachel Miller has 10 years of e-commerce & e-marketing experience with a passion for social media and all things velcro. A dedicated customer service advocate Rachel believes that “We’re all in customer service in some way.”
About Impact Learning Systems ...
About Impact Learning Systems ...
Rachel Miller has 10 years of e-commerce & e-marketing experience with a passion for social media and all things velcro. A dedicated customer service advocate Rachel believes that “We’re all in customer service in some way.”
About Impact Learning Systems: Impact helps companies develop and implement customer service strategies to improve the customer experience. Their consulting services and training programs help organizations create a customer-focused culture while producing measurable business results.
G+ https://plus.google.com/109381485352609584441/about
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About Impact Learning Systems: Impact helps companies develop and implement customer service strategies to improve the customer experience. Their consulting services and training programs help organizations create a customer-focused culture while producing measurable business results.
G+ https://plus.google.com/109381485352609584441/about
March 14, 2012
asked a question at this roundtable
March 14, 2012
asked a question at this roundtable
March 14, 2012
March 9, 2012
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March 9, 2012
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I believe that many companies today fail to meet even the core fundamentals of customer satisfaction let alone get to that "WOW" level. The benefit of this though, is that it takes very little effort to make your customer(s) happy because they are so ... more