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Ralph Stalter, Jr.
Consultant,
Ralph Stalter Consulting
20 points
It is immensely rewarding to work with people that are willing to learn and improve themselves. The feelings of accomplishment for both the learners and the instructor are not soon forgotten – which is probably why we can recall the names ...
It is immensely rewarding to work with people that are willing to learn and improve themselves. The feelings of accomplishment for both the learners and the instructor are not soon forgotten – which is probably why we can recall the names of our most memorable teachers!
With more than 36 years of project management and organizational learning experience, I am looking for opportunities that combine personal meaning and social impact, with a focus on system implementation, technology training and customer service in the fields of healthcare, higher education, or nonprofit performing arts.
Please do not hesitate to contact me if you have any questions, or simply want to brain-sail. I am always happy to collaborate and share my expertise – and continue to learn from others!
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With more than 36 years of project management and organizational learning experience, I am looking for opportunities that combine personal meaning and social impact, with a focus on system implementation, technology training and customer service in the fields of healthcare, higher education, or nonprofit performing arts.
Please do not hesitate to contact me if you have any questions, or simply want to brain-sail. I am always happy to collaborate and share my expertise – and continue to learn from others!
Ralph Stalter, Jr.
and
3 other people
answered this question
Jan. 20, 2010
What qualities should I look for when hiring call center agents?
I agree that their "phone quality" is key! In addition to their vocal clarity, enunciation (intelligibility to your audience), and I would also suggest that there are two additional traits you should look for in these folks: 1) you should be able to "hear them ... more
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