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Randi Busse
President,
Workforce Development Group, Inc.
20 points
Customer Service Trainer and Coach that works with small to mid sized businesses that are:
*Unable to differentiate themselves from their competitors
*Worried they are losing customers to their competition
*Upset they are getting complaints from their customers about the ...
*Unable to differentiate themselves from their competitors
*Worried they are losing customers to their competition
*Upset they are getting complaints from their customers about the ...
Customer Service Trainer and Coach that works with small to mid sized businesses that are:
*Unable to differentiate themselves from their competitors
*Worried they are losing customers to their competition
*Upset they are getting complaints from their customers about the service they are receiving
*Frustrated that their employees are just order takers and may be leaving money on the table
*Not maximizing the revenue they are generating from their current customer base
*Insufficient referrals from their customers
*Concerned about the high turnover of customer service employees
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*Unable to differentiate themselves from their competitors
*Worried they are losing customers to their competition
*Upset they are getting complaints from their customers about the service they are receiving
*Frustrated that their employees are just order takers and may be leaving money on the table
*Not maximizing the revenue they are generating from their current customer base
*Insufficient referrals from their customers
*Concerned about the high turnover of customer service employees
June 23, 2011
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Meghan M. Biro
Dec. 12, 2010
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Nov. 29, 2010
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So to answer your question, what has more impact on your ... more