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Raymon Howington

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CRM Evangelist, CRM Evangelist, LLC

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How can technology improve top line performance in sales, marketing, service, and partnering relationships?

Raymon has answered this question for executives of varied business size for more than 15 years. User advocate. CRM expert. Sales and Marketing Executive. Raymon continues ...

How can technology improve top line performance in sales, marketing, service, and partnering relationships?

Raymon has answered this question for executives of varied business size for more than 15 years. User advocate. CRM expert. Sales and Marketing Executive. Raymon continues to help organizations drive business performance with an ever changing set of technology options.

214-447-7470 direct
ray@crmevangelist.com

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April 29, 2012

Raymon Howington asked a question

When and why would someone need a Salesforce consultant or Cloud Alliance partner?

CRM Implementation

Dec. 13, 2011

Raymon Howington recommends this answer by Esteban Kolsky

What is a step-by-step methodology for designing a Social CRM strategy in an enterprise?

I got that in my blog, a six-parts series. here are the links. hope this answers it (btw, this is a summary of the workshop i do based on the same materials)
http://estebankolsky.com/2009/10/the-scrm-roadmap-part-1-of-5/
http://estebankolsky.com/2009/11/2009/10/21/the-roadmap-to-scrm-part-2-1-of-5/
http://estebankolsky.com/2009/11/2009/10/25/the-roadmap-to-scrm-part-2-2-of-5/
http://estebankolsky.com/2009/11/2009/11/03/the-roadmap-to-scrm-part-3-of-5/
http://estebankolsky.com/2009/11/the-roadmap-to-scrm-part-4-of-5/
http://estebankolsky.com/2009/11/the-roadmap-to-scrm-part-5-of-5/
Let me know any questions. more

Information Technology

Oct. 7, 2011

Raymon Howington is now following Dr Natalie Petouhoff and 1 other person

May 20, 2011

Raymon Howington recommends this answer by Jonathan Gross

How can services vendors protect themselves from unreasonable enterprise customers?

This is a great discussion.
First off, in my experience as a lawyer and an ERP contracts negotiator, ambiguous contract terms do a disfavor to all. I think smart vendors AND smart customers strive for a "meeting of the minds" and a clear expression of intention. ... more

Information Technology

Feb. 8, 2011

Raymon Howington and 2 other people answered this question

Commercial Cleaning Company searching for a CRM

Also, SugarCRM as provided by DataSync with DataSync Suite based in Sioux Falls, South Dakota. DataSync will host CRM and DataSync Suite Integration to Quickbooks and Microsoft Exchange for a monthly fee. Outlook integration is done two ways: desktop integration with a plugin and server ... more

Information Technology

Feb. 2, 2011

Raymon Howington and 14 other people answered this question

Has anyone dropped salesforce.com and migrated to another CRM platform? If so, to who and why?

Back in the day, say 10 years ago, organizations acquired CRM as a capital expenditure versus a monthly accrued expense. What does this mean? Before writing a big check for upfront software license fees, hardware and implementation services, business leaders did their homework. A clear ... more

Feb. 1, 2011

Raymon Howington and 11 other people answered this question

What are good CRM systems for a one person company?

Do you want a Net Net answer?
Without knowing anything about your business, future outlook, tools currently in use, etc., etc., below is a short list of cost-effective options that i would consider as a 1-person business
On Premise:
ACT!
Goldmine
Maximizer
Outlook or Outlook based solution like SalesOutlook
In the Cloud:
Salesforce ... more

Nov. 18, 2009

Raymon Howington recommends this comment by Ray Brown

10 Drivers of CRM Failure (and ROI)

Great article Raymon. A couple of questions for you. Who do you think has the skills (and maybe the time/focus) in a business to address all these issues ? Why do you think we are still having to list these "drivers of CRM failure" after ... more

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