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Remigijus Gineitis

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Sales/Marketing, Microlux

90 points

WEB: My thoughts (LT)

Remigijus Gineitis and 2 other people answered this question

Sept. 6, 2011

What is the hardest thing about finding, buying, or implementing CRM technology?

The hardest thing is to remain independent off supliers opinion on CRM. When one starts evaluate CRM technology, he becomes badly dependent on supplier's imposed consulting thus risking to loose one's business-centricity, what leads to failure of all CRM project. Everyone shall never forget that ... more

Information Technology

Remigijus Gineitis is now following Jessica Groopman and 1 other person

July 26, 2011

Remigijus Gineitis asked a question

July 18, 2011

Do standard CRM tools like SugarCRM, salesforce.com, ZohoCRM are suitable for MLM organization?

Remigijus Gineitis recommends this answer by Charles Craft

June 27, 2011

When choosing enterprise software, do you hire independent selection consultants?

Concerning ERP for manufacturing - Companies considering an initial or replacement implementation should use independent consultants to assist with software selection. Indepenedent cosnultants are unbiased and typically have a much better view of industry specific software functionality for best fit. The company's IT department should ... more

Information Technology

Remigijus Gineitis and 3 other people answered this question

June 27, 2011

How many CRM vendors actually use their own software to support sales?

Hey Cathy,
The cheapest solution to test, debug and train stuff on your own software is to force your people to use it. I'm sure that 99% of vendors don't miss this possibility. I'd give last 1% for those who use 2 CRM's or run into ... more

Enterprise Software

Remigijus Gineitis and 2 other people answered this question at this roundtable

June 17, 2011

How to Select the Right CRM for Your SMB [6/15 @ 11 am]

What's your first piece of advice for someone who thinks they're ready for CRM?

First piece of advice would be think again :)
My top 3 questions:
1. Do you all agree that CRM is not a software?
2. Have you quite solid understanding on C level that CRM is a strategy?
3. Have you a raw agreement who could be a CRM ... more

Remigijus Gineitis recommends this answer by M Scott Schaffernoth

March 21, 2011

If sales has low adoption rates on their CRM usage, how can marketing automation change that?

Agreed, the sales folks need to see why using the CRM system will help them to perform. If in fact the systems in place cannot do that, then a structured initiative to define and rectify the problems should be pursued.
Adding more tech stuff to the ... more

Marketing Automation

Remigijus Gineitis and 2 other people answered this question

March 16, 2011

What is a better email system to build a CRM around, Gmail or Outlook? Why?

Hi Lauren,
As always, it depends.
Outlook definitely is better when you already have an on-premise solution also is more advanced and smooth to use and organize tasks inside the organization. Unfortunately it is costly and hard to expand geographically. If you have it already installed, ... more

Remigijus Gineitis and 11 other people answered this question

March 4, 2011

Outlook? Mail.app? Thunderbird? Postbox? Browser? Lotus Notes? - What Email Client do you like?

Agree with Chester, I use Outlook for almost first day of it's appearance. Outlook is very convenient in managing of big amount of information and is good to apply David Allen's system Getting Things Done(R). The last is not about e-mail, nevertheless current world demands ... more

Remigijus Gineitis answered this question

Feb. 15, 2011

what is strategic CRM

I would say there is CRM strategy e.i. strategy in business improvement by Management of Relationships with Customers rather than just strategic CRM. CRM strategy by definition comes from business development and marketing areas and deals with market and subjects outside enterprise.
Sometimes the strategy of ... more

Customer Service

Remigijus Gineitis and 5 other people answered this question

Feb. 8, 2011

Who do you consider a great live presenter/speaker and why?

Dear Roger,
each speech has it's own goal. The same is valid for speaker. There may be goals to inspire, entertain, inform, convince, persuade, etc.
Great speakers I like:
Antony Robins http://www.youtube.com/watch?v=bH89Eka_MCM
Victor Antonio http://www.youtube.com/watch?v=slC5L93SjIs
Sir Ken Robinson http://www.youtube.com/watch?v=MZIlJN0JVro
I would qualify Steve Jobs as great presentation organizer rather ... more

Presentation Skills

Public Speaking

Speaker Presentations

Remigijus Gineitis and 21 other people answered this question

Feb. 5, 2011

What are the viable presentation software alternatives to Powerpoint?

As all depends on purpose, let me contribute with short review of my personal experience.
After issuing separate pptx format PowerPoint lost 100% compatibility with itself. Anyway it is still one of the best in a market.
Keynote from Apple www.apple.com/iwork/keynote is No1 for Professionals. It ... more

Information Technology

Powerpoint Alternatives

Presentation Software

Remigijus Gineitis and 2 other people answered this question

Jan. 25, 2011

What CRM is best for enterprises with international customers?

Additionally to multi-currency and multiple language support international business also need territory and partnership management. Sorry Julie, as I already mentioned once before, Salesforce.com completely fails in CEE area with language support. more

International Business

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Jan. 12, 2011

Remigijus Gineitis is now following

Jan. 12, 2011

Remigijus Gineitis is now following

Jan. 12, 2011

Remigijus Gineitis is now following

Jan. 12, 2011

Remigijus Gineitis is now following

Jan. 12, 2011

Remigijus Gineitis is now following

Jan. 12, 2011

Remigijus Gineitis and 9 other people answered this question

Jan. 9, 2011

CRM Trends: What are the top CRM trends to track in 2011?

In addition to what's already mentioned I believe the Focus Community should follow in 2011:
- CRM customer satisfaction and loyalty. These metrics can't lie about overall system+support quality, are universal and very difficult to manipulate. Very useful yet almost impossible to collect and check outside ... more

Customer Relationship Management Strategy

Remigijus Gineitis and 2 other people answered this question

Jan. 5, 2011

What CRM functionality am I missing by sticking with Salesforce?

I guess it goes about Salesforce.com, does it? :)
I am missing No1.: lack of localization. Without it Salesforce.com is useless in CEE ;) more

Customer Service

Remigijus Gineitis and 13 other people answered this question

Jan. 5, 2011

CRM in 2011 - what are the 'big picture' issues?

I am interested in reasons of why CRM implementation failure ratio is so high and insights for success. more

Customer Service

Information Technology

Remigijus Gineitis recommends this answer by Bruce Wedderburn

Jan. 5, 2011

CRM adoption: How do you get sales reps to use your CRM system?

The most overlooked question, and one the people selling CRM systems don't talk much about, is - how does entering data into your CRM help a sales rep close a deal faster? Unless there is a clear answer to that question, you will always have ... more

Remigijus Gineitis recommends this answer by Kevin Temple

Nov. 5, 2010

Who should be involved in the selection process for Marketing Automation?

Hi Sarah:
The selection team should include representation by marketing, sales, sales ops, IT and Estaff. When I say sales, I mean at least an actual sales person. Marketing automation provides a significant opportunity to bring marketing and sales together on a subject that has ... more

Information Technology

Marketing Automation

Remigijus Gineitis and 2 other people answered this question

Oct. 20, 2010

Is there such a thing as deregulation when it comes to business?

Yes I do. Business itself has quality to stimulate its demand. This quality is very dangerous in such areas as illness-treatment, drug manufacturing, law and money-issuing. Another business quality is to destroy small businesses when some level of monopoly is achieved. As far as I ... more

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