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Richard Whaley

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46 points

June 5, 2011

Richard Whaley and 20 other people answered this question

How would you fix the U.S. Postal Service?

The USPS was invented at a time when people in the US were spread out and delivery of mail to everyone was needed and needed to be supported. Today, that has changed and other commercial services provide the same service, often better and at lower ... more

U.S. Postal Service

June 5, 2011

Richard Whaley and 15 other people answered this question

What are your tips for overcoming price objections from your prospects?

I don't deal with price objections at all!
I make sure my offer is reasonable to everyone, myself included, as well as the prospect. I am lucky to be in a position where if the prospect wants to take a cheeper offer, I have other work ... more

Sales Management

June 5, 2011

Richard Whaley and 1 other person answered this question

Is there any logic to the IPO frenzy on which we appear to be embarking?

If you think this is an IPO frenzy you were not watching 20 years ago when IPOs were wild. I remember RedHat jumping in, selling a product that was free to the world and getting big dollars on their IPO. The money makers were the ... more

General Management

Information Technology

May 29, 2011

Richard Whaley and 20 other people answered this question

Does a project manager need to have an IT background?

Jay, I have been in IT for 42 years. In that time I have seee ONE PM that did not know the field but got the job done. And that was only because he started in hardware repair, learned something about the industry, then steped ... more

Information Technology

Project Management

May 22, 2011

Richard Whaley and 36 other people answered this question

Are you in favor of higher taxes as part of a deficit reduction program?

If you interview the right group of people you will get the answer you want. That from a person that ran polls!
Know that increased taxes will be paid through the high income companies that will either cut expenses (read: fire people) to meet the new ... more

Deficit Reduction

May 15, 2011

Richard Whaley and 21 other people answered this question

How do you handle an angry customer?

There are two types of angry customers: (a) the customer that is angry because you or your firm (it's till your fault) did something wrong, and (b) the customer that is angry because they have learned they get more that way and want to be ... more

Customer Service

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Knowledgeable in 11 Topics

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Project Management

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Information Technology

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