Focus

Connect with the world's leading business experts.

Get instant access to their expertise via world–class Q&A, Research, and Events.

Rick Davey

Follow Following Unfollow

Founder, CEO and CRM, BI, Data Warehouse Consultant, Ridge Group LLC

80 points

A software executive and professional that has been building software for resale for over 30 years. Have founded three software companies over that time that offered products to businesses in several areas including CRM and Business Intelligence.

WEB: Technology Insights

Rick Davey and 6 other people commented on a brief

Nov. 16, 2010

Who Owns CRM: Marketing or Sales?

I'm not sure that this is even the right question. There are companies that only implement sales oriented CRM, other only marketing oriented, or service or sometimes all three major areas of CRM. The important factor in success is that the CEO embraces the idea, ... more

Business Systems

Rick Davey published a brief

Nov. 8, 2010

Business Intelligence – A Business Definition

Information Technology

Business Intelligence

Business Intelligence Applications

Rick Davey and 2 other people answered this question

Nov. 8, 2010

When was the last time you did a wide distribution online press release? Who did you use?

I think PRweb is a reasonable professional PR service. $ 80 is is the lowest rate and it goes up from there. I use that for important releases. I also use several free ones where I am talking about topcis that are less important. These ... more

Rick Davey and 1 other person answered this question

Nov. 1, 2010

What are the biggest myths that you have encountered in online marketing?

"that because there are (fill in the number) of people on the Internet it is easy to get buyers for your on-line store."
Marketing on line and for offline stores is the same think just different venues. One needs to work on all the same ... more

Marketing Tactics

Online Marketing

Rick Davey and 6 other people answered this question

Nov. 1, 2010

Who should be held accountable when we have a security breach?

Most people always look to a technology issue, when in fact many security breaches are offline not using technology. I can't tell you how many times I have heard the security breach was someone usually an employee just walking out the door with documents or ... more

General Management

Information Technology

Data Protection

Rick Davey published a brief

Oct. 26, 2010

Requirements to Consider Before Purchasing a CRM

Information Technology

Rick Davey and 8 other people answered this question

Oct. 24, 2010

Is SaaS really better for users?

From a users experience standpoint unless the on premises version is different than the SAAS version, there is no difference. User should not care so long a their needs are taken care of. SAAS does differ to business users in many different ways:
1) SAAS tends ... more

Information Technology

Cloud Computing Costs

Rick Davey and 16 other people answered this question

Oct. 22, 2010

What are the most common CRM implementation mistakes?

My # 1 issue and challenge for companies to master is to get everyone on-board and committed to the CRM project at hand. I routinely tell clients that they should either get the CEO (or other senior leader as appropriate ) or forget the project. ... more

Information Technology

Rick Davey and 10 other people answered this question

March 4, 2010

Is there a clear picture of all B2B technologies required to support successful marketing/CRM?

Over the years my practice in helping company "become smarter" I have aside from the technology areas you mention a few more that they should have on their list to evaluate for suitability. While not true technology they are areas of focus: Technology that allows ... more

Information Technology

Rick Davey and 3 other people answered this question

Sept. 2, 2009

Have you ever attended a virtual trade show or conference?

I attended a IT software vendor conference. My reaction was "this is nice but..." Since it was a single vendor not a true multi-vendor conference maybe it is not a fair comparison.
In my field (it and software) I go to shows to get up-to-speed ... more

Information Technology

Rick Davey and 5 other people commented on a brief

Sept. 2, 2009

5 CRM Solutions for Really Small Businesses

As stated above the key is understanding some applications are just that... you need either a PC or MAC to house them. Better for most businesses are CRM systems that only use a browser, so no MAC vs PC issue.
Two additional product that come ... more

Rick Davey asked a question

Sept. 2, 2009

How much to spend for a decent overhead projector for mobile business use?

Rick Davey and 5 other people answered this question

Aug. 19, 2009

For small companies, how important is open-source in making a CRM decision?

Its not the open of Open Source that is important to small business, its the free aspect of it. What is more important is to choose the CRM system that fits all your needs including features and cost. Open Source or at least the community ... more

Rick Davey and 3 other people answered this question

Aug. 19, 2009

Software Startup Company looking for business advice

Don't brorrow if possible, especially from friends or relatives. After starting 5 different software companies over the years I would recomend these steps:
1. Decide on your niche area of expertise and stay there
2. Decide if you are going to be a custom or product based ... more

Information Technology

Software Development

Following 4 Topics

Business Intelligence

Information Technology

Following 0 People

Followed by 66 People

Knowledgeable in 7 Topics

#87 of 619

#342 of 1982

#534 of 2755

Information Technology

#407 of 2263

#544 of 1411

Marketing Automation

#177 of 497

Software Development

#20 of 43