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Sam Hai

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Inside Sales Account Manager, SHI

20 points

Always a work in progress

June 22, 2011

Sam Hai is now following Sarah Miller and 13 other people

June 22, 2011

Sam Hai and 6 other people answered this question

What are the key ingredients of breaking through the gatekeepers?

Pardon my tardiness in reading this answer. I'm inclined to agree, though my concern is how much longer will this extend the sales cycle? more

Sales Management

May 26, 2011

Sam Hai and 1 other person answered this question

Will you use Google's mobile wallet app?

Not until it partners with Visa and Amex

Information Technology

May 26, 2011

Sam Hai and 1 other person answered this question

Do you use good business Etiquette when you're not interested in the product?

Professional courtesy is professional courtesy. I admit that when I was in the insurance industry I'd agree to come to their recruiting events only to flake.
Usually I'll return calls and attend presentations and events, even if it's just to say no. more

Business Etiquette

Professionalism

May 25, 2011

Sam Hai and 1 other person commented on this post

Sales best practices: 5 not-so-new "little things" that make a difference

A year out of school with around 18 months of sales experience. I was fortunate enough to be groomed by the top experts in this profession, both within the companies I worked with, and through training I sought and still seek on my own.
What ... more

Sales Best Practices

May 25, 2011

Sam Hai recommends this answer by Rosanne Dausilio PhD

What's the most stressful thing you have to deal with at work?

I think the mixed messages that seem to be more rampant today than any other time. My favorite one is "We're really committed to quality here, but hurry up!" So which is it quantity or quality? I have an entire chapter in one of my ... more

Customer Service

General Management

Human Resources

May 25, 2011

Sam Hai recommends this answer by Michael A Brown

Cold Calling: I know I have interrupted you but... (insert wise conclusion here)

"Hi Mr. Perkins! My name is Lt. Brown with the (Boston area) fire department and we need to talk about your garage.” I certainly hope it never happens but I’m betting you would take the call.
"Good morning Mr. Perkins! Michael A. Brown calling from ... more

May 20, 2011

Sam Hai and 4 other people answered this question

How can services vendors protect themselves from unreasonable enterprise customers?

We've done that a few times with reasonable success, and I'm a big proponent of it. The wrench in the system is when both my sales manager and company CEO encourage it, especially at trade shows. Fortunately I have relative autonomy as to how I ... more

Information Technology

May 20, 2011

Sam Hai and 4 other people answered this question

Do you listen in and participate in on online webcasts and webinars? Are they worth it?

I'm a salesman and constantly research opportunities to hone my sales skills, so I am particularly susceptible to product pitches disguised as webinars. Add me to the archived webinars list, because it's much easier to filter irrelevant content. There are some live webinars I will ... more

May 20, 2011

Sam Hai and 21 other people answered this question

Facebook or Email: Give up one.

Business: Facebook, and even LinkedIN. A very small % of opportunities come through either medium.
Personal: E-mail. FB Messaging has replaced most of e-mail in my personal life. more

Information Technology

May 20, 2011

Sam Hai recommends this answer by Cassandra Crawford

Software demos: canned pitch or a real look at the product?

Software demos can be tricky. Having a clear sense of why the customer is interested in the software helps to drive the presentation for me. While I understand all the reasons why to use it and how to best take advantage of its capabilities, it's ... more

Information Technology

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