Share what you know with millions of people
Focus is the best place to turn what you know into remarkable content

May 16, 2012
Satrina Brandt
and
4 other people
answered this question at this roundtable
Beyond Recruiting: Social Media and Talent Management
[5/15 @ 4 pm]
We say "employees are our customers." Could you give examples of ways HR processes could mirror customer service processes and should they?
They should. Absolutely! This is about getting back to people in reasonable period of time and providing a service to them. Their queries and concerns should not be ignored - that is the sort of thing that leads to HR getting such a bad rap ... more
Nov. 13, 2011
answered this question
Oct. 23, 2011
answered this question
Oct. 16, 2011
answered this question
Sept. 11, 2011
answered this question
March 27, 2011
answered this question
March 27, 2011
is now following
Laura Schroeder
March 27, 2011
answered this question








































