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Sean Ryan
Industry Principal, Customer Relationship Management,
Infosys
100 points
Sean Ryan brings over 15 year’s industry consulting experience in the areas of customer relationship management, customer experience management, customer centricity, business innovation, and transformational business technology programs. Sean has worked in various strategic and program leadership roles at ...
Sean Ryan brings over 15 year’s industry consulting experience in the areas of customer relationship management, customer experience management, customer centricity, business innovation, and transformational business technology programs. Sean has worked in various strategic and program leadership roles at Andersen Worldwide, Andersen Consulting, 12 years in Accenture’s CRM Global Service Line, and, most recently, Enterprise CRM at Infosys.
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Dec. 22, 2011
Do you think the iPad is a valuable tool for CRM - or just cool?
Its about customizing to the business needs in a tablet format. Apple is a closed app store environment, which is great for folks with general needs. But to design a highly context enterprise specific tablet app, you need an "open" (separate debate) foundation that plays ... more
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