Sean Ryan brings over 15 year’s industry consulting experience in the areas of customer relationship management, customer experience management, customer centricity, business innovation, and transformational business technology programs. Sean has worked in various strategic program leadership roles at Andersen Worldwide, Andersen Consulting, and for 12 years in Accenture’s CRM Global Service Line.

Sean has deep expertise in defining transformative customer centric initiatives and ensuring the delivery of multifunctional business imperatives successfully for Fortune 50 clients.

Sean is skilled in CRM strategy and planning, multi-channel synchronization, business architecture, Oracle-Siebel CRM, emergent SaaS/Cloud CRM advisory, Social CRM, and globla delivery models. He publishes and speaks on several thought leadership areas.

Sean’s primary focus is delivering and cultivating customer centricity across a client’s Marketing, Service, and Sales business units.

He enjoys traveling the world, having been to 106 cities and 23 countries to date, and is an active photographer, guitar player, and music aficionado.

Customer Service, Marketing, Sales