Long background working in mainframe environments, analyzing, designing, developing, testing, and implementing large applications for customer billing and financial data while providing overall technical support to individuals and organizations within the company's business and financial units.
• Self-Starter with strong ...
Long background working in mainframe environments, analyzing, designing, developing, testing, and implementing large applications for customer billing and financial data while providing overall technical support to individuals and organizations within the company's business and financial units.
• Self-Starter with strong ethics and integrity, requiring minimal supervision
• Experienced learning and implementing new technologies, either as standalone applications or by smooth integration with older technologies
• Created and supported production applications executed via batch processing, with skills required to analyze, research, and resolve job stream abends
• Managed multiple projects simultaneously, with the ability to define, develop, test, and implement functional solutions for business needs in either a team environment or on independent assignments
• Excellent oral, written, organizational, and presentation skills, all strong assets when gathering project requirements and communicating project results to others
• Responded to unexpected process issues and challenges with quick analysis and programming solutions while limiting business impacts and maintaining organizational excellence
• Proven ability writing comprehensive technical and nontechnical documentation in addition to providing hands-on training to individuals, instructing them in using new processes created to improve the daily workload and the overall efficiency within the organization
• Provided service and support to meet different business requirements of internal/external customers; frequently received legal, management, and customer escalations which required quick turnaround for issue resolution
Overall, my skills are greater than only the technical languages and business abilities I've presented, and when all these disparate bits are blended together, they serve to strengthen the total capabilities I bring to an employer and ensure my success in a position.
Currently Self-Employed, looking for position due to company merger layoff
• Provide generalized data retrieval upon request, researching internet and printed material resources, along with website content improvement/writing and copy editing
• Perform basic desktop support, with setup and maintenance of office hardware and peripheral devices
• Working with various materials, designing and creating functional textiles
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