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May 26, 2011
Stephen Nason
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How can sales build relationships when there’s not always time for face:face or phone interactions?
Let me refer you to the work done by Alex Ostenwalden in his book on business model generation. In it he describes as one of his 9 building blocks of a business model - customer relations. In this he asks two questions. The first what ... more
May 22, 2011
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