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Steve Heusser

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Operations Manager, SolutionPro Inc

288 points

WEB: SolutionPro Inc

Steve Heusser and 2 other people answered this question

July 14, 2011

What are the pros and cons of VMware's new licensing model?

This is just the reaction of VMWare realizing what the end users have known for a long time. VMWare is much more efficient at the processor level than anyone would have guessed. In systems with a single quad core processor and 32 GB of memory, ... more

Information Technology

Cloud Computing

Licensing

Virtualization

Steve Heusser and 5 other people answered this question

July 12, 2011

To what degree do you trust a cloud provider's capability to keep your information private?

Maurene,
From my perspective I would say that trust is directly tied to transparency. You would need visibility into all of the facets of their solution to know how much control they can even have over the security of the data. Who has physical access to ... more

Information Technology

Cloud Computing

Cloud Computing Security

Data Privacy

1 more topic

Steve Heusser and 10 other people answered this question

July 5, 2011

What single change would create the greatest Information Security benefit for organizations?

The biggest change you can make to impact Information Security is employee training and education. Employees need to be educated on all of the risks that exist and how large the impact of a compromised password can be. They should be fully educated on how ... more

General Management

Information Technology

Information Security

IT Security

1 more topic

Steve Heusser and 1 other person answered this question

June 22, 2011

Suggestions for managing user file data (backup, deduplication, versioning, etc.)?

Data encryption is a must when moving it off site. Your customers will want to know that the encryption key is privately held by them and that the data is encrypted in storage and that the encryption that takes place is not just for the ... more

Information Technology

Steve Heusser and 3 other people answered this question

June 20, 2011

Is it immoral to redirect competitors' misspelled URLs to your site?

Paul,
That tactic falls into the category known as interceptive marketing. As far as morals go that is a question you would have to answer for yourself, but the fact that you are asking pretty much says that it is not a respected business practice. more

Information Technology

Marketing

301 Redirect

Amazon

Steve Heusser and 4 other people answered this question

May 20, 2011

How can services vendors protect themselves from unreasonable enterprise customers?

Sam, It could be very difficult to fix a problem like this from the bottom up. more

Information Technology

Steve Heusser and 4 other people answered this question

May 18, 2011

what does a simple data center consist of?

I would say to be considered a data center and not a server room you should meet some very basic criteria. This is not a complete list of what a datacenter “should” have, but I say without these you cant call it a datacenter.
- ... more

Information Technology

Small Business

Data Center

IT Management

Steve Heusser and 8 other people answered this question

May 18, 2011

How do you handle file exchanging for your users that have files larger than your email rules allow?

simple answer.. FTP server.

Information Technology

Dropbox

Steve Heusser and 7 other people answered this question

May 18, 2011

What is the most important factor in regional or national site selection for data centers?

I agree with Bradford and will state it again briefly. The most important factor in site selection should be survivability. You must have a location that geographically mitigates the risk of earthquake, flood, severe weather, and many other natural disasters that can be identified on ... more

Information Technology

Data Center

Steve Heusser and 5 other people answered this question

May 18, 2011

What steps should businesses take before implementing a private cloud architecture?

Step 1: determine scale: Take a good look at all of the systems you will be moving into your private cloud. Take into account any planned sprawl of these and add a fudge factor of 20% or so and add this all up to determine ... more

Information Technology

Steve Heusser and 5 other people answered this question

April 15, 2011

When a large enterprise creates a private cloud that is run entirely internally, is it still a cloud

Why does it matter at all if someone uses an ambiguously defined marketing term? This has nothing to do with the technical implementation of the system and I could really care less what someone calls it. We might as well debate if this shirt I ... more

Information Technology

Cloud Computing

Enterprise

Fiscloud

Steve Heusser and 5 other people answered this question

March 5, 2011

How do you know when you need an intrusion detection system?

The easy part of this answer is if you have any regulation that requires you to have this. An example of that would be PCI.
The more difficult answer would be any time you have data of value that is on a networked system and ... more

General Management

Information Technology

Best Practices

Expert Content

3 more topics

Steve Heusser and 5 other people answered this question

March 2, 2011

Which SAN solutions would you recommend for SMB companies?

It really depends on what type of network access they need. In most cases I reccomend iSCSI Dell storage. They are at a good price point and Dell normally offers very attractive lease options that can help an SMB. more

Information Technology

Small Business

SAN Storage

Servers and Storage

Steve Heusser and 2 other people answered this question

Feb. 15, 2011

What are some data center cooling strategies other than air conditioning?

Lauren,
Any cooling solution that would involve heat transfer via air through the server would be air conditioning. There are a few solutions out there that are not “air conditioning” but they are not accepted at a significant level at this time. Direct fluid cooling ... more

Information Technology

Steve Heusser answered this question

Feb. 11, 2011

What are some methods for ‘greening’ existing data centers? What gives me the most bang for the buck

Cooling is where you can really make the most difference in power use in the data center.
The biggest bang for the buck in the cooling world would be air side economization. Second to that would be Hot/Cold isolation. Other inexpensive things that can be ... more

Information Technology

Steve Heusser and 2 other people answered this question

Feb. 11, 2011

Which Mobile Operating System is the "most" secure?

I would hate to agree but in the case of security BB is the winner.

Information Technology

Mobile OS

Mobility

Steve Heusser and 2 other people answered this question

Feb. 11, 2011

I've an online concept but I've no idea how to design it since I'm tech challenged. What can I do?

Lily,
The first thing to do would be to protect your idea. Get a patent if your idea is mature enough to complete this. Trade mark any names that would be used for this idea and register the domains associated with the names.
After that ... more

Information Technology

Web Design

Web Design Services

Websites

Steve Heusser and 3 other people answered this question

Jan. 31, 2011

How do Colocation Data Centers determine lease rates for Clients?

Rob,
The rates are generally determined in three separate categories of floor space, power, and network.
Floor space can be sold anywhere from per RU of space, to 1/3, 1/2, or full cabinet. The floor space can scale up to private suites or cages that ... more

Information Technology

Data Center

Steve Heusser answered this question

Jan. 30, 2011

What's required to be a great IT industry analyst?

Scott,
There are the obvious attributes such as the ability to analyze complex issues with one to many correlations and correlations that may be multi degree removed. Also this person should have great technical aptitude and understanding of a wide array of technology.
Given the ... more

Information Technology

Steve Heusser and 1 other person answered this question

Jan. 30, 2011

What are the biggest threats facing Cisco this year?

Christopher,
I would say the largest threat the Cisco faces is the education of end customers on competing products. The down turn in the economy has changed the way a lot of companies make capital purchases. A few years ago when a networking project was ... more

Information Technology

Steve Heusser and 12 other people answered this question

Jan. 26, 2011

Green Technology Best Practices: What are your 3 tips for reducing your carbon footprint?

The first thing you need to do in a “green” imitative is understand your power use. You must know exactly how much power you use, when you use it, and what is using it. Without first knowing the state of your power use you will ... more

General Management

Information Technology

Best Practices

Carbon Footprint

7 more topics

Steve Heusser and 2 other people answered this question

Jan. 20, 2011

business continuity plans

1. Define the type of disaster(s) you are planning to survive. Hardware based disaster, local building disaster, city wide disaster, regional disaster….
2. Now plan the geography of your BC. Identify a 2nd production site that is beyond the boundaries of the worst case disaster ... more

Information Technology

IT Security

Steve Heusser and 6 other people answered this question

Jan. 14, 2011

What are the biggest security 'holes' that companies often leave open?

Alex,
From my experience the biggest security risks that are often overlook are those that deal with PC’s, company personnel use policies, and physical access. A high level of trust is put into employees as well as what ever AV product is put on the ... more

Information Technology

Steve Heusser and 3 other people answered this question

Jan. 14, 2011

What can you do to counter a DDoS attack?

Joel,
From the end user there is likely very little you can do yourself. The best tactic as a reaction to a DDOS would be to contact your upstream(s) and have them null route the IP’s that are attacking you. This would not stop the ... more

Information Technology

Steve Heusser and 2 other people answered this question

Jan. 6, 2011

What are the pros and cons of backing up my database to the cloud?

Elliot,
The main advantage to backing up to the “cloud”, if we will use that term, would be to get your data off site and possibly out of region. This protects your data from a disaster that could impact your production facility, the city it ... more

Information Technology

Backup

Cloud Based Applications

Cloud Storage

2 more topics

Steve Heusser and 3 other people answered this question

Dec. 28, 2010

Onsite data back up any suggestions?

Jason,
Do you need to keep this data for archival purposes? If not I would go with a disk backup system and purchase a NAS or DAS to store the data on. This would cost you money to set up but would save you time ... more

Information Technology

Servers and Storage

Steve Heusser and 1 other person answered this question

Dec. 28, 2010

What are the benefits of data classification?

Robert,
Data classification can greatly assist your staff in determining how they can handle the information they are viewing. Not all employees have the full grasp of the strategic value of all the information they see. When you classify the information they are empowered with ... more

Information Technology

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Steve Heusser

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