Steve Johnson

Experienced web consultant focused on developing business cases for integrated web site development. Proficient in most facets of business management, especially operations, marketing and communications. Strong capabilities in developing, implementing and improving service delivery systems, with an emphasis on customer satisfaction.

Skilled business writer specializing in marketing and technical communications. Created educational presentations for physicians working to earn continuing education credits. Developed business and marketing plans, operation manuals, employee training manuals, brochures, patient education materials and web content.

Strong analytical and research skills.

Passionate about understanding customer needs and improving customer relationships