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Susan Hanley

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President, Susan Hanley LLC

20 points

Susan Hanley is an expert in the design, development and implementation of successful knowledge management portal solutions based on the SharePoint platform, with a focus on information architecture, user adoption, governance and business value metrics. She is an internationally recognized ...

Susan Hanley is an expert in the design, development and implementation of successful knowledge management portal solutions based on the SharePoint platform, with a focus on information architecture, user adoption, governance and business value metrics. She is an internationally recognized expert in knowledge management and writes a blog on SharePoint and Collaboration for Network World Magazine that can be found at http://www.networkworld.com/community/sharepoint. Sue is a co-author of Essential SharePoint 2007: Developing High Impact Collaboration Solutions and Essential SharePoint 2010: Overview, Governance, and Planning. Sue was recently named one of the Top 50 SharePoint Influencers.

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Dec. 9, 2011

Susan Hanley recommends this answer by Andrew Baker

How large should your company be before you consider an internal social network?

I don't think that size alone is the key criteria for such a decision.
Furthermore, I don't think it's a given that an organization even consider an internal social network. This technology is not a panacea. It facilitates communication, yes, but it facilitates some level of ... more

Information Technology

Internal Community

Oct. 20, 2011

Susan Hanley recommends this answer by Paul Galvin

What are you seeing as the top uses for SharePoint within the enterprise?

6 to 12 months ago, I think that the top use was intranet-focused and centered around standing up an a SharePoint farm with useful company-waide IA and functionailty that supported light information publishing, document management and search.
I think today it's much the same way, but ... more

Information Technology

Aug. 4, 2011

Susan Hanley recommends this answer by Michael A Brown

How much does correct spelling and grammar matter when blogging?

Our grade school and middle school teachers were right! Spelling and grammar count in all aspects of business, and in life generally.
Mis-spell and/or compose poorly in a blog or post and the party could well be over ... especially when trying to engage with ... more

Aug. 3, 2011

Susan Hanley and 5 other people answered this question

Are post-interview thank you notes necessary?

I agree with Deb and Brian, but I also think that post-interview thank you notes should be handwritten, not email, if you really want to leave an impression. (But make sure you have professional stationery or note cards - cute bunnies are not appropriate!) If ... more

Human Resources

Career Development

Aug. 1, 2011

Susan Hanley recommends this answer by Paul Galvin

Do you find SharePoint case studies to be helpful?

I agree with Steven Fowler. I do the same thing. I also find them helpful just for the sheer idea-generating value they can provide.
They are great sales tools as well, particularly when people are looking to move to SharePoint for the first time. more

Information Technology

Aug. 1, 2011

Susan Hanley recommends this answer by Rene Modery

How should SharePoint administrators decide who should have access to certain content?

Simply said, they shouldn't.
In my opinion, it's the owner of the content who should decide who has what kind of access. For example, for the finance department website, there has to be someone from this department who is responsible for it ('owns' it), and who ... more

Information Technology

Content Management

July 20, 2011

Susan Hanley and 3 other people answered this question

When rolling out a SharePoint training program, is it best to go with external or internal training?

I agree with Virgil - if at all possible, just-in-time training is the best way to ensure that users will retain what they learn. That's a bit easier to do for end users, but developers will definitely need more focused training. Most organizations I know ... more

Human Resources

Information Technology

July 8, 2011

Susan Hanley is now following Owen Allen and 10 other people

June 15, 2011

Susan Hanley and 2 other people answered this question

What are you expecting from Office 365

As an independent consultant, Office 365 has already offered me a cost-effective and seamless way to keep all of my various devices (2 laptops, desktop, iPhone and iPad) completely synchronized in terms of e-mail, calendar and contacts. No matter which device is with me at ... more

Information Technology

Cloud Computing

June 15, 2011

Susan Hanley recommends this answer by Michael Sampson

What's the most compelling reason NOT to embrace collaborative tools in your organization?

Because it's not needed by a specific firm, and there is no pathway between the use of the technology and a vision of improved business outcomes as a consequence of working in different way.
If the above is true - you have no need for ... more

Information Technology

June 1, 2011

Susan Hanley and 4 other people answered this question

Poll: What is your biggest critique of the iPad 2?

No support for flash and no really good option for editing Office documents. There is "OK" support, but until there is an iPad version of PowerPoint that will fully support my presentations, I'm still carrying my laptop plus my iPad to conferences. more

Information Technology

May 24, 2011

Susan Hanley and 3 other people answered this question

What are the best ways to encourage end user adoption when rolling out Sharepoint?

I don't think there is really a "best way." The answer is really "it depends" - on the business situation, the culture of the organization, and the problem you are trying to solve. I recently gave a presentation on this topic at the SharePoint Best ... more

Information Technology

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