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Tamara Field

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President, Press8 Telecom LP

86 points

Currently President/Co-Owner of VoIP hosted PBX company Press8 Telecom which focuses on offering a powerful VoIP hosted phone system to SMB's. Likes to see companies make the switch and cut their phone bills by 40-60%!

In 1999 successfully ...

Currently President/Co-Owner of VoIP hosted PBX company Press8 Telecom which focuses on offering a powerful VoIP hosted phone system to SMB's. Likes to see companies make the switch and cut their phone bills by 40-60%!

In 1999 successfully launched a web hosting company. The company grew to more than 40 employees and over 30,000 customers world wide. The companies commitment to quality earned itself several local and national awards. The business was sold in 2009.

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WEB: Press8 Telecom

Dec. 22, 2011

Tamara Field recommends this answer by Frank Days

What are the best online tools to monitor your brand

I suggest starting with the freely available tools:
Google Reader - I use this as my central listening hub for blogs and alerts
Twitter Search - Setup searches on your brand, keywords and important hashtags
Google Alerts - While they don't pickup everything from Twitter, they do get ... more

Information Technology

Brand Monitoring

Dec. 21, 2011

Tamara Field and 6 other people answered this question

What are the most important branding trends in technology marketing right now?

Cloud Computing: This is becoming a huge brand that many companies are attaching themselves to. It is finally a digestible term for the general public. more

Information Technology

Dec. 21, 2011

Tamara Field and 2 other people answered this question

How can general employees be convinced to take information security seriously?

If you let them know that their emails are accessible by the organization that will get them thinking. People understand when it hits home. Then you can begin to explain how it is the same thing with the organization's information security. more

Information Technology

Information Risk

Dec. 21, 2011

Tamara Field and 7 other people answered this question

How do you stay informed on technology and IT trends?

In igoogle.com I have rss feeds to the major tech online magazines like: pcmag, ontechies, wired etc. It's easy to see the top stories each day that way. more

Information Technology

Technology Trends

Nov. 11, 2011

Tamara Field and 2 other people commented on a brief

How a Hosted VoIP PBX System Works

I wasn't familiar with them so I looked up their website. From what I can tell they offer the internet connection with a router (they don't call it a router though which is confusing) and the PBX services that are hosted . It's like hosted ... more

Broadband Technologies

Conference Calls

Nov. 2, 2011

Tamara Field and 16 other people answered this question

What do you consider as the top 5 needs of small businesses today?

Excellent points Ted! I especially agree with #5. I have looked at both options: 1) offering group health care to employees 2) paying an employee to get their own health care. Group health plans should be less expensive for small business but it is so ... more

Nov. 1, 2011

Tamara Field and 11 other people answered this question

34% of Americans over the age of 20 are obese. Should the workplace play a role in fixing this?

I think that if you are a business owner and you truly care about your employees, you should offer some healthy alternatives to your employees. At the last company I owned, we had organic fruits delivered to our office once a week, replaced free pop ... more

Human Resources

Health & Wellness

Oct. 27, 2011

Tamara Field recommends this answer by Paula Rosenblum

Is it possible to run a 100% virtual office?

Absolutely. My company is purely virtual and we're doing pretty well. This way, all our extra cash goes towards our health insurance. more

Oct. 27, 2011

Tamara Field recommends this answer by Jeffrey Josephson

Is CRM really worth the hassle?

In the case of CRM, less is more. Most systems are wildly over engineered, and end up with junk all over the place. Whatever you use, make sure that you limit the number of fields users can populate, and budget at least as much money ... more

Customer Service

Oct. 27, 2011

Tamara Field answered this question

Which company is most recommended for a corporate press release?

We use PRWeb.com. They are able to spread the news quickly and efficiently and they offer excellent statistics and reports. more

Oct. 27, 2011

Tamara Field recommends this answer by Chris Willis

What's the best way to ask your clients for referrals?

Just ask! The best time is when everyone is basking in the warm afterglow of a successful project. We made it part of our methodology to debrief at project close. Along with discussing project outcomes -- asking what went well and opportunities to improve -- ... more

Oct. 20, 2011

Tamara Field and 5 other people answered this question

During a recession, how do you convey the message that your services are worth investing in?

Thanks Al. I immediately went to Amazon and bought that book. I love good business book recommendations! more

General Management

Business Development

Oct. 17, 2011

Tamara Field and 2 other people answered this question

What are the benefits of a virtual queue?

Virtual queuing systems allow customers to receive callbacks instead of waiting in an ACD queue. The system will call them back when they are at the front of the call queue 'line'.
Virtual queues are becoming popular in other ways including via an online form called ... more

Customer Service

Call Center Technology

Customer Service Team

July 8, 2011

Tamara Field and 3 other people answered this question at this roundtable

B2B Marketing Tactics That Work (And the Ones That Don’t) [7/12 @ 11 am]

What is your go-to marketing tactic?

Testimonials from current customers is our biggest marketing tool. Whenever we sign up a new customer and set them up and they start raving about how good a job we did we immediately ask them for a referral. We also offer a referral commission of ... more

B2B Marketing Week

Marketing Strategies

July 5, 2011

Tamara Field and 6 other people answered this question

What is best IP phone to buy?

I agree with Joel. We sell Grandstream, Aastra, Yealink, etc. But by far our most reliable phones are the Polycom SoundPoint phones. They are very reliable and just great all around phones.
Here's a great site to quickly find IP phones on Ebay: http://www.voipphonedog.com. more

June 16, 2011

Tamara Field is now following Kevin Gaither and 8 other people

Following 8 Topics

Contact Centers

Customer Service

Information Technology

Social Customer Care

Unified Communications

Following 28 People

Followed by 18 People

Knowledgeable in 21 Topics

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