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The Focus CRM Specialist Team

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CRM Specialist, Focus

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The Focus CRM Specialist Team is comprised of a group of professionals at Focus with experience in all facets of Customer Relationship Management.

WEB: Inside CRM

The Focus CRM Specialist Team and 2 other people answered this question

Oct. 12, 2009

What is the best CRM solution for an SMB under 50 employees?

Hi Todd,
I agree with Rachel and Kate in the sense that you should have all of your background work done first. Having a strong sense of who will need to use the system, and what you'd like it to do for your company will make ... more

The Focus CRM Specialist Team answered this question

Aug. 24, 2009

How do I market our Black Fine Tea to the drinking public? Where should I focus my energy on?

Try focusing energy in your local market to begin with. Have you gone around to local stores in your area? (coffee shops, supermarkets, local university hangouts, farmers market, etc..)
You can also try advertisements in your local newspaper. Making people aware of what separates your ... more

The Focus CRM Specialist Team recommends this answer by Sean Rivers

Aug. 19, 2009

When is the best time to cold call?

It depends on who you are cold calling. If you are calling on the main business decision maker, I have always found them to be easier to reach either very early or after normal work hours. The benefit to this is that the gatekeeper is ... more

The Focus CRM Specialist Team recommends this answer by Peter Uk

Aug. 19, 2009

How do I continously increase my following on Twitter?

There are various free tools for mutually linking followers some of which insert an advert once per 24 hours into your tweets. Just Google and find one that you like. I used one and went from 10 to 1000 followers in days. I then broke ... more

Information Technology

The Focus CRM Specialist Team and 3 other people answered this question

Aug. 18, 2009

Can logos make a difference in revenue?

Liz makes some great points. Changing your logo can make a difference if you do it right. Some corporate companies have done so and seen a great response from it...Apple, Firefox, Microsoft, & Google just to name a few.
Changing your logo can also give ... more

Marketing Automation

The Focus CRM Specialist Team answered this question

July 17, 2009

How should an organisation market themseleves for visibility to potential customer?

Hi Seshadri,
Have you read much about DRIP marketing? We have great guides that explain how one can be successful when trying to increase their potential customers base. If you get the chance, check out our "search" icon in the right corner to explore more about ... more

Information Technology

Contact Centers

The Focus CRM Specialist Team and 2 other people answered this question

June 19, 2009

What is drip marketing?

Drip marketing is a form of marketing where a company sends marketing messages (primarily through email) to subscribers on a scheduled basis established using marketing automation software.
Drip marketing can be an extremely effective way to continue to engage a lead that is in a large ... more

Marketing Automation

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