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The Focus Unified Communications Specialist Team

Unified Communications Specialist, Focus

55 points

The Focus Unified Communications Specialist Team is comprised of a group of professionals at Focus with experience in all facets of Unified Communications.

WEB: VoIP News

July 7, 2009

The Focus Unified Communications Specialist Team and 2 other people answered this question

Does anybody know of a really good online StartUp Guide?

Start up companies are usually strapped for cash in the beginning, so finding the right technology is very important to becoming successful. Hopefully this post will help guide you in the right direction. Good luck with starting your business.
Top 10 Technologies to Consider When Starting ... more

Information Technology

June 25, 2009

The Focus Unified Communications Specialist Team answered this question

Are there substantial advantages to having a fully unified communication call center opposed to a traditional VoIP call center?

Unified commication call center technologies are still evolving, but a lot of businesses are already seeing substantial advantages. They allow businesses to operate multiple channels on a single network. This in return saves time, grants businesses the opportunity to become mobile, and creates a valuable ... more

Sales

CRM

June 24, 2009

The Focus Unified Communications Specialist Team and 3 other people answered this question

How many of you use VoIP for your business calls? What provider do you use?

We can definitely help you out Chelsea, but we need a little more information from you.
-What type of phone system are you currently using?
-What type of business do you run?
-How many employees do you have?
Once we get a better understanding of ... more

Customer Service

Information Technology

Phone Systems

June 24, 2009

The Focus Unified Communications Specialist Team and 2 other people answered this question

What are some of the best Web conferencing solutions available for meetings of 25 to 50 people?

We conducted some research and came across this great comparison guide. These 6 web conferencing solutions being compared hit all of your requirements and more.
http://www.focus.com/research/comparison-guides/conferencing/comparison-guide... more

Information Technology

Unified Communications

June 23, 2009

The Focus Unified Communications Specialist Team and 2 other people answered this question

I have all Nortel equipment. If Nortel goes out of business, how will that effect my investment?

Nortel filed for Chapter 11 bankruptcy in the beginning of 2009. Nortel has a channel and support chain that will be able to maintain its gear in the future so you will likely be able to manage support contracts on existing equipment. more

Finance

June 22, 2009

The Focus Unified Communications Specialist Team and 4 other people answered this question

What phone system do you use for virtual offices?

I agree with Patricia. Hosted pbx might work great for your office, but check out this buyers guide for smb phone systems.
www.focus.com/research/buyers-guides/phone-systems/buyers-guide-smb-phone-sys...
This buyers guide covers all the essential facts about purchasing the right business phone system. It will hopefully give you some of ... more

Information Technology

Phone Systems

June 19, 2009

The Focus Unified Communications Specialist Team and 2 other people answered this question

I recently purchased a new phone system and do not have anyone on-site to manage it. Do I need to hire someone to manage it internally, or can I outsource the service?

Carina,
That is a difficult question to answer without knowing more details. It completely depends on what type of system you purchased, how many employees you have, what type of business you run, etc. Please provide more details and we will be happy to give you ... more

Information Technology

Small Business

Phone Systems

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Focus is the best place to turn what you know into remarkable content

The Focus Unified Communications Specialist Team

Recent Activity

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