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Feb. 15, 2011
Tina Melo
recommends this answer by
Leslie Whittaker
Is pay for being on standby still a common practice for professionals in IT and Customer Service
I definitely think it's smart to have IT on standby in case something major happens. However, as Tim suggests, I would offer enough compensation that doing extra hours is not a huge ordeal to them. The only downside I've seen with monthly service packages is ... more
Feb. 11, 2011
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