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Tom Chapman
Project & Marketing Manager,
OpenCRM
0 points
Toms professional interests are CRM, online marketing, blogging, translation work from French and German to English. Tom started working at OpenCRM based in the scenic Yorkshire Dales near Richmond, England in 2010
June 16, 2011
Tom Chapman
and
7 other people
commented on a brief
Traditional CRM v. Social CRM: Is There a Difference?
This is a great article that has helped me understand the definitions and differences between CRM and Social CRM. Although these terms are far from static and the rate of change and progress is not likely to slow down any time soon, it's good to ... more