Share what you know with millions of people
Focus is the best place to turn what you know into remarkable content
March 30, 2010
Val Morgan
and
7 other people
answered this question
Looking to outsource first call response
Karen: You should first ask the organization what their experience consists of and how many years they have been providing these services. You should ask for references, and what service levels they are able to commit to at what price level. All relationships between call ... more