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Valerie Evans

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Feb. 10, 2011

Valerie Evans and 2 other people answered this question

What are the best way to manage user permissions across a network?

Hi Scott,
I agree with Andrew, understanding a bit more on your current environment and what you are looking to achieve overall, will help with a more accurate suggestion.
In regards to Network Management, you might want to consider looking at Tivoli Network Manager, as it ... more

Information Technology

Data Security

Network Monitoring

Network Security

1 more topic

Nov. 22, 2010

Valerie Evans and 2 other people answered this question

Recommendations for HR software solution?

Hello Ann
you might want to check out http://www-01.ibm.com/software/data/cognos/solutions/human-resources/
they offer HR Management
Human Resources is responsible for defining, understanding and leading five core areas of your organization’s decision-making and performance management:
* Organization and staffing:
* Compensation:
* Talent and succession:
* Training and development:
* Benefits:
contact me ... more

Human Resources

HR Software

Nov. 12, 2010

Valerie Evans and 1 other person answered this question

How can sales help with inbound marketing?

Hi Matt,
In today's market there are so many tools and ways that sales can take advantage of the incoming requests and traffic a few ways such as through a company Livechat option...where sales reps can address the needs of the individuals, as well as ... more

Nov. 12, 2010

Valerie Evans and 2 other people answered this question

What tools help you monitor call quality in your call center?

Hi Annie,
I would suggest looking at Qfinity as a tool in monitoring a call center as well as a voicemail system called VoiceRite client for Lotus Sametime. If you wish to see the link below for more details.
http://www-01.ibm.com/software/lotus/partnershowcase/resources/vr-br-122106a.doc.
I would be more than happy to discuss ... more

Customer Service

Information Technology

Sales

Call Quality

5 more topics

Nov. 1, 2010

Valerie Evans and 1 other person answered this question

How do you determine the right level of collaboration between departments at your company?

Hi David
Maria I completely agree. In working remote/mobile access there are several ways you can expand and develop the communication level of the business.
http://www-01.ibm.com/software/lotus/ offers several layers of collaboration options.
let me know if you wish to discuss other details further
cheers,
valerie@ca.ibm.com more

Information Technology

Nov. 1, 2010

Valerie Evans and 4 other people answered this question

What's the best CMS for an online community?

Hi Chris,
I wanted to reach out to you and share another option in regards to an online community for CMS. IBM does offer a product called Lotus Connections. Please check out this link: http://www-01.ibm.com/software/lotus/products/connections/.
please contact me to discuss options and details further
valerie@ca.ibm.com
Cheers, Valerie more

Information Technology

Oct. 13, 2010

Valerie Evans answered this question

What is a main factor for implementing forecasting software?

Hello Sandro,
To briefly introduce myself, I work with IBM in Software solutions and I came across your interest in Forecasting Software, IBM offers a software called Cognos, which has several aspects that might be what you are looking into.
here are a couple of links ... more

Finance

Information Technology

Small Business

Business Finance

3 more topics

Oct. 13, 2010

Valerie Evans answered this question

We're looking for an materials resource planning solution

Good morning Sarah,
It looks like you are looking for an ERP solution, are you looking to replace an existing ERP?
I do have some recommendations that you can consider when looking at an ERP solution
http://www-304.ibm.com/businesscenter/smb/us/en/industrialeas
within this link it shares examples of different ERP suppliers and Customer ... more

Information Technology

Oct. 13, 2010

Valerie Evans and 4 other people answered this question

What are some good accounting software programs?

Hello Christy,
Robert above listed a few great questions, which you should take in consideration on how you want to track and report for your business.
I work for IBM in Software sales and we do have an Accounting software that takes care of the reporting aspect ... more

Accounting

Accounting Software

Accounting Software Comparison

Accounting Solutions

Oct. 4, 2010

Valerie Evans answered this question

What are some examples of virtualization applications?

Hi Steve,
just to briefly introduce myself, I am Valerie & I work with the IBM Software Group.
I would like to share some resources for you to explore based on your interest in virtualization
http://www-03.ibm.com/systems/virtualization/
If you can expand on this further in regards to your current environment ... more

Information Technology

Servers and Storage

Virtualization

Virtualization Applications

Sept. 24, 2010

Valerie Evans and 4 other people answered this question

What are some examples of business intelligence applications?

Hi Jason,
Just to introduce myself, my name is Valerie Evans and I am an IBM Software Sales rep, I would be happy to discuss the BI tools that we have available. I noticed that Michael Babb mentioned IBM Cognos for BI which is correct.
see ... more

Information Technology

Sept. 24, 2010

Valerie Evans answered this question

Any tips on selecting an application virtualization management system?

Hello Chuck
I work with IBM on the software sales team and wanted to reach out to you on your inquiry.
Please see the link on your interest
http://www-03.ibm.com/systems/virtualization/
Virtualization Management-with Tivoli: http://www-01.ibm.com/software/tivoli/solutions/virtualization-management/
Please contact me to discuss this further
have a great weekend
Valerie@ca.ibm.com
289-333-7114 more

Information Technology

Sept. 24, 2010

Valerie Evans and 2 other people answered this question

How important is a rules engine to lead nurturing.

Hello Jeff,
Just to briefly introduce myself, my name is Valerie and I work with the IBM Software team and from your question I would say that having a rules engine is quite important. It does offer a lot of features and behaviour's that you ... more

Marketing

Lead Nurturing

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Valerie Evans

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