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Vlad Svidlo

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CEO, VP Solutions

20 points

IT outsourcing, software development, call center services, telemarketing services

Vlad Svidlo and 16 other people answered this question

Oct. 3, 2010

What are your thoughts on leaving voicemail?

I don't see how one can say "no" after Dan's comment

Vlad Svidlo asked a question

July 4, 2010

What is the best call center software (VoIP)?

Customer Service

Information Technology

Vlad Svidlo and 10 other people answered this question

May 25, 2010

How do you motivate your telemarketing employees?

Jay, on my experience, first of all you should begin thinking about it at hiring process. you should not hire a person unless he's a good fit for the job. In classic literature you can find a description of the personal qualities best suited for ... more

Customer Service

Contact Centers

Employee Motivation

Vlad Svidlo and 12 other people answered this question

March 16, 2010

At what point do you stop calling a lead?

in sales books there is number 7 for sales attempts. after the 7th attempt you should give up. On my experience, a sales person should give up on 4th or 5th attempt. more

Lead Generation System

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Knowledgeable in 6 Topics

Contact Centers

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#922 of 1982

Customer Service

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#41 of 98

Employee Motivation

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Telemarketing Employees

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