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Are internal recruitment departments successful?
How do you measure if they are or aren't?
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3 Answers
They certainly can be. They just need to be staffed with people motivated to succeed. If you can create an internal team that has members competitive with each other and driven for financial and professional success, then it should do well.
Hiring managers should be able to see success easily if the company and team are a reasonable size.
They can be if they are actively sourcing qualified candidates via competitors or using sources liked linked. Avoid building an internal recruitment department that just reads and routes resumes received via a monster, hot jobs or careerbuilder job posting.
Im not sure whether it is important that the recruitment team an organisation utilises is internal or external. What matters is what they bring to the recruitment process.
To add value, recruiters must have a clear vision and understanding of the organisations goals, culture, values and employer brand. They must be well informed of the requirements of the role they are recruiting for including skills, aptitudes, experience, behaviours and competencies.
They must also be able to match the requirements with applicants and successfully first filter. They must be able to regret unsuitable applicants with diplomacy to retain positivity in the employer brand and support suitable candidates throughout the recruitment process.
They must be able to support managers in developing recruitment techniques that will identify the best candidates and must have suitable knowledge of relevant legislation to ensure the organisation recruits within these parameters.
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