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Are there any good customer service seminars today?
I would like to bring my staff to an informative and relatively "fun" customer service seminar. Are there any that you have been to that you think are worthwhile? How expensive are they?
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2 Answers
Hi Dave,
The Call Center Optimization Forum is a fun and extremely informative one-day seminar focused on exchanging proven call center management best practices amongst a diverse group of call center professionals. The forum is scheduled to be hosted in Minneapolis, LA and Dallas this year. You can register yourself and your staff for only $99 (using the promo code CCOF) at http://www.OptimizeYourCallCenter.com
To give you a better idea of the attendees you’ll have the opportunity to network with and learn from, here is a list of some of the many recent Call Center Optimization Forum participants: http://www.OptimizeYourCallCenter.com/Attendees
Also, here is a 3-minute video of testimonials from recent attendees here: http://www.OptimizeYourCallCenter.com/Top10
Best regards,
Patrick
Hi Dave
Patrick has recommended a fine solution should you choose to go off site and want to include your group with other individuals.
If you are looking for a more tailored and customized approach, I would love to speak with you privately...
I am in the business of putting the "Fun" back into dysfunctional environments AND enhancing skill sets and professionalism while we do it!
As you know only too well, operating an organization effectively requires extraordinary and quality service, strong leadership, commitment and effective communication. All of these are gained through experience, mentoring and training. All of these are proficiencies highlighted in workshops developed by my company, GEM Training Solutions. The workshops are based on the knowledge gained from years of realistic and successful practice. Obtaining access to that knowledge is a valuable benefit to working with GEM!
I would love to discuss your needs with you! We'll talk Fun, Efficient and Affordable!
My contact information is: vcmoye@comcast.net
Thanks for your time! I hope to hear from you...
Victoria Moye
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