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Are there security risks to BYOD?

If so, what are they? Are there greater chances of important information being leaked or compromised on company versus personal devices?

Attachments

4
Andrew Baker
Director, Service Operations, SWN Communications Inc.
Posted on Jan. 4, 2012

Yes, there are significant security risks associated with BYOD. Managing a number of disparate devices -- which the organization does not officially own -- is always going to present more challenges than standardizing on a limited set of equipment, where you have more options for remote wiping of the devices, and where the organization can control what the devices connect to when they are not on the local network.

But, to be fair, there are so many tools that allow end-users to manage the data on mobile devices, that unless an organization enforces a very strict lock-down policy on their equipment, even company-provided devices can present lots of leak potential for corporate information.

The bigger issue, from my perspective, with BYOD is the legal one. What rights does an organization give up to data management once they concede to a BYOD environment? When an employee leaves, what ability does an organization have to mandate or execute a remote wipe of data -- data which will necessarily be co-mingled.

There are pros and cons to BYOD that need to be thoroughly evaluated in order to understand the security impact for each organization. It's not a simply yes/no decision.

-ASB: http://XeeMe.com/AndrewBaker

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Joseph  Puglisi
President & CEO, J Puglisi, LLC
Posted on Jan. 3, 2012

BYOD can be a nightmare for senior IT management for a variety of reasons including high on the list issues around device support and system security. There is no guarantee any employee provided device, once connected to your corporate network, is going to behave in a predictable and secure manner. The issues range from OS level network disturbances through information theft (knowingly or unknowingly.)

BYOD if managed properly can actually be a good thing and, in many instances, has reduced maintenance and support issues. The key is, as always, a good set of policies, exceptional end user (employee) training and certain enforcement.

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Peter Gregory
Manager Information Security and Risk Management, Concur Technologies
Posted on Jan. 8, 2012

There are two primary components of risk here.

First, BYOD devices are, by their very nature, unmanaged and often unmanageable. This means that these devices cannot be examined and configured for security and functionality.

Next, when an organization permits the use of BYOD, sensitive data is being allowed to leave the custody of organization-owned devices and reside on devices not owned or controlled by the organization. This presents legal issues regarding the control of intellectual property and sensitive information.

With the spread of sensitive information to BYOD devices, electronic discovery gets a lot more complicated. It will be much more difficult for an organization to collect information from devices it does not manage or own.

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Nikolai Wunderlin
Corp Sysadmin
Posted on Jan. 9, 2012

VMware is currently working on a pretty slick solution to manage mobile devices. This allows the user to have their own personal phone with a #, personal applications, contacts, ect... Then they have a virtualized environment on the phone with their business #, apps, contacts, ect... that can be locked down per policies put in place. Best of both worlds but of course they have to ensure the security is in place between the 2 environments so if 1 was compromised, it would not affect the other. Good thing VMware has some experience in this field ;)

http://www.youtube.com/watch?v=44IlWIyG4hE

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Ben Schorr
CEO,CFO,VP,Director, Roland Schorr & Tower
Posted on Jan. 8, 2012

I think my colleagues above have stated it well - BYOD has a tremendous potential for security risks. Not only because you're having to try to support and secure a WIDE variety of devices, many of which may already be compromised or infected when they come in your door, but also because BYOD is also TYOD (Take Your Own Device). Those devices are likely to go back home into the hands of teenaged children or over-eager "brother-in-laws" who want to "fix" the computer.

Security requires some measure of control and there is far less control over BYOD than over company-supplied devices.

There is also the issue of ensuring company data is removed if the employee subsequently leaves the company and takes their devices with them.

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Jan Klincewicz
Solutions Architect - Desktop Virtualization - VXI, Cisco Systems
Posted on Jan. 8, 2012

Either Citrix XenDesktop (who has receivers for just about any device) or VMware View (using an add-on technology from Ericomm which allows access from any HTML5 browser) will let pretty much any device run a hosted Windows desktop in a browser. Data stored on a CIFS or NFS server remains in the data center.) It is only when you enable file synchronization to the native device that you start running risks. You can even disable print screens in a typical VDI scenario. The back-end costs are, granted, capital intensive, but ignore BYOD at your own peril. Users will find ways, and as the economy improves, employees will have more flexibility to select employers who accommodate the "Consumerization" of IT.

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Ben Schorr
Ben Schorr Replied on Jan. 8, 2012

I'm not suggesting ignoring BYOD - but I'm also not in favor of just throwing open the gates and letting users storm in with any piece of kit they fancy. There needs to be SOME control and standards.

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Jan Klincewicz
Jan Klincewicz Replied on Jan. 8, 2012

I suggest that a corporate asset tag on a device does not make it any more secure than an off-the shelf iPad tablet or Android phone. IMO, the device is irrelevant compared to where and how the data are secured. An RDP or ICA protocol over an encrypted connection secured with dual factor authentication seems preferable to me than an IT issued laptop storing information on a local drive (particularly if there is no whole-disk encryption involved. Yes, this is a new paradigm, but I beleieve focusing on the back end and infrastructure will pay more dividends than worrying about the next new device users are demanding.

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Ben Schorr
Ben Schorr Replied on Jan. 8, 2012

Fair enough - but in the age of increasing data caps and still-not-quite ubiquitous Internet connectivity I wouldn't want to be 100% dependent upon the Internet to be able to do my job.

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Jan Klincewicz
Jan Klincewicz Replied on Jan. 8, 2012

This is a huge issue. To some extent (in the Windows world) it is feasible to synchronize a Virtual desktop with a Type-I hypervisor on a laptop. There is still a question of where the DATA resides, and as you say, without ubiquitous Internet (and I believe issue this will hasten its spread) offline mobile use is the deal-killer for many hosted desktop initiatives.

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Mark Moeller
Vice President Business Development, ICC Global Hosting
Posted on Jan. 9, 2012

The two biggest risks to BYOD security are access control and data leakage and an organization's exposure may be greater from not allowing BYOD than from creating an organized and managed BYOD program. Users now have so many choices of devices and studies have shown that an average employee accesses corporate data from 3 separate devices. With the power and simplicity of these devices and the plethora of apps, most organizations can't stop the use of smartphones, tablets and other devices so we recommend embracing the technology with a managed and controlled solution.

As a DaaS (Desktop as a Service) provider, we find many organizations benefit from the use of virtual desktops to manage access control to corporate resources while forcing the data to be securely stored on network storage and prevented from local storage or copies of data. This answers the two biggest security issues for BYOD and also provides a consistent end user desktop experience actually increasing productivity while minimizing support. A win-win for most situations delivering secure approach to BYOD from any device.

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Andrew Baker
Andrew Baker Replied on Jan. 9, 2012

Mark, maybe I'm missing something, but how would virtual desktops mitigate the risks from personal mobile devices?

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Mark Moeller
Mark Moeller Replied on Jan. 9, 2012

Virtual desktops can be configured to only allow data storage on the network storage so none of the data accessed is retained on the device. Logging in to the virtual desktop is done through a SSL portal that uses active directory authentication (even with a token if you choose) so the connection is always encrypted and user authentication is managed by active directory. By eliminating data retained on the mobile device, encrypting the session, and authenticating against AD you create an environment that is as secure or more secure than any other form of remote access.

The most benefit is gained from tablet users or those wanting to access their work desktop, applications, and data from home or a Mac. Smartphones also work fine but the form factor is generally too small to be very functional. We have run into numerous organizations whose executives want to access the network from an iPad and this is a very simple, secure, and elegant solution.

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Andrew Baker
Andrew Baker Replied on Jan. 9, 2012

Mark, this is highly desirable in theory, and quite often complicated in practice. And it doesn't appear to address email in any meaningful way (which is how a great deal of corporate data is transmitted), or address the fact that many people find the smartphone form factor more than adequate for getting certain types of work done on a regular basis. Smartphone processors are getting more powerful by the week.

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Mark Moeller
Mark Moeller Replied on Jan. 9, 2012

Andrew, this is not a theory but a service my company has offered for over four years and something in practice countless VDI users rely on every day. If your users only need e-mail on a smartphone, then yes, that's the easiest way to support mobile e-mail. I believe what you are missing regarding BYOD is the need for more than e-mail with a full mobile desktop platform with secure access to your corporate applications and data. BYOD programs give the end user ALL of their applications and data and not just e-mail so if they are working from home, a coffee shop, hotel, or where ever they always have all of their tools in the toolbox. For most of us e-mail is the hammer and the tool most used but if you need access to your client server app or files securely stored on the corporate network then e-mail isn't enough.

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Andrew Baker
Andrew Baker Replied on Jan. 9, 2012

Mark, I'm not missing that there are options. Even today, there are many device management tools that are available to support multiple smartphone and mobile devices. This issue is that the additional flexibility impacts costs as well. None of these solutions is free, and none is so seamless that there are no integration concerns. A VDI infrastructure is not a simple implementation, nor is it low-cost. This is not an indictment of long-term value, but an acknowledgement that *today* the funds and time are rarely there. This is especially true because the true costs of BYOD are not widely understood. This means that the pain of security issues, and device management headaches are first felt before the degree of the problem will be accepted.

You may represent a fair number of VDI users, but as a percentage of the virtualization market, VDI is greatly outshadowed by server and application virtualization, and is newer and more complicated than either of the others.

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john meyer
Sales/Marketing, sprint
Posted on Jan. 9, 2012

History has shown us that managing 1000’s of devices (PC’s & Phones) is a never ending challenge and one that is expensive to manage. Since many of the devices in the BYOD category are typically referred to as individual liable (meaning the consumer pays the bill not the corporation) you might want to consider a different approach.

Many large corporations are creating a secure Internet portal that will be connecting employees to an intranet system from any device regardless of who owns it thus allowing an expanded mobile work environment

Over the years, managing CL (corporate Liable) devices & computers has been a formidable task and opinions vary on just how well we are able to perform the function. Based on what history has taught us, along with the speed that new personal computing devices are being introduced into the market place I don’t believe an MDM (mobile device management) strategy will be able to keep pace.

So my strategy is a change in mindset from one where we trust devices and attempt to manage them, to one where we trust people based on authentication and rights management.

Why am I taking this approach?
1) I don’t want to be responsible for managing any application on a user’s personal device
2) I am expanding support beyond mobile devices to include IL non approved devices like tablets/imacs and personal laptops etc
3) I am applying Enhanced security access control with Risk Based Behavior dual authentication software.
4) The ability to make all internal applications available through one web interface portal for employees

Benefits:
o Providing the functionality employees need while ensuring corporate security
o Support and expand culture of mobility
o Flexibility for employees
o Enable the experience of what we sell

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Thaddeus Howze
Consultant, CIO-at-Large, Ebonstorm Media
Posted on Jan. 9, 2012

Welcome to the New Age of Malware: As I have mentioned in other articles, [http://exm.nr/x8dv4p] malware is not going away. If anything it is going to explode in the coming years due to the continued erosion of IT standards in the workplace.

Technologies such as cloud computing, social media and memes such as BYOD (Bring Your Own Device [to the workplace]) are compromising enterprise security by:

1. Allowing devices that cannot be managed or secured into the workplace environment and allowing users to store company data on those devices. Such devices can easily be lost, stolen and the information vulnerable due to a lack of viable security measures or even the ability to be wiped remotely.

2. Devices such as smartphones or other mobile technology often has limited wireless security or protection, making grabbing data from such technology the next logical step from the cracking community. Do you remember Firesheep? A tool that allowed a remote hacker to grab information from Mozilla browsers in unsecure environments such as coffee shops. [http://en.wikipedia.org/wiki/Firesheep]

3. As the rise of BYOD continues and resistance to standardization grows, malware will continue to be a rising threat for Android and iDevices alike, [http://zd.net/w20FMG - Android users hit by scareware scam], for the simple reason that apps created for both devices, while monitored loosely, are not absolutely guaranteed of being without sinister purposes in addition to providing whatever resource information they APPEAR to be providing. So while it may be providing you a map to downtown Boston, it could also be monitoring your credit card or online bank information at different locations as well.

4. Social media has not stopped being both a productivity time sink, costing the nation billions in lost productivity (neither commenting for the good or the bad of this, noting it, nothing more) and a vector for virus transmission, personal information gathering, and credit information hacking. Facebook, Twitter, Sony, Google and Amazon have all experienced theft, leaks, loss or outright sale of personal data in 2010-2011 and this trend show no sign of slowing.

5. While the cloud offers the option of being a means of creating virtual environments that are claimed to be safer than your current environment, it means relying increasing on an internet whose services are either being turned into commodities (allowing their prices to be changed, usually higher, without warning or recourse) or those services will be subject to powerful new government interventions such as SOPA or Protect IP [http://en.wikipedia.org/wiki/Stop_Online_Piracy_Act], which may make working with materials and providers who will be forced to increase the costs of their service to offset their increases caused by having to improve monitoring of their technology for copyright infringement. This cost is always directed at the user of the technology.

6. Nor does SOPA actually ensure you are any safer from hacking, indeed it may simply be another way such activity is lost in the shuffle as hackers are far more agile in their ability to develop their responses to technology than mainstream users. During the transition to SOPA standards, systems will be more vulnerable than ever.

7. It appears IT is losing the battle for standardization as a means of protecting the enterprise. New technologies such as virtualization promise the ability to deliver the PC experience to any device but most of those are also dependent on the Internet as the deliverer of service. This only means one thing. The cost of protecting your enterprise will increase as the vectors -- devices, browsers, clients, cloud, virtualization, continue to proliferate.

In summary: Our enterprise networks have never truly been safe. The threats ranged from:

Inadequate layered defenses against attacks: There are still numerous environments especially in small to medium size businesses that do not have firewalls of any kind, any sort of data protection, backup, or redeployment procedure in case of equipment failure, anti-malware, or anti-virus technology in place.

Social engineering: manipulating users in an environment to release information about the systems they use to make hacking easier

Poor Password Management: Not creating standards for the effective use, configuration or dissemination of difficult to crack passwords

Poor standardization of environments: reducing the number of potential holes in the environment by reducing the number of different versions of operating systems, programs and infrastructure support systems

Poor policy management: The inability of environments to create usable, enforceable policies designed to make repair, replication, storage, service agreements, backup and responsible use of the office technology to protect company assets from theft, loss, or accidental erasure.

There are many other threats, but our environments have been safer than before many of these ideas were enacted, but the truth of the matter has been our virus software is always at least one day behind the release of any new virus, malware or exploit. Indeed, the zero day release of a virus or exploit could allow thousands or even millions of devices to be infected before anyone is aware the problem has occurred.

In days to come, the already existing suite of issues will only be added to with the continued threat of cloud computing downtime, legitimate accessibility as well as unwanted attacks from outside sources, rising costs both in terms of energy use and costs from service providers and the increasing vulnerability BYOD will bring to the enterprise as hackers/crackers begin to exploit the weaknesses of said devices while under-staffed, overworked and under-appreciated IT departments attempt to stem the tide while providing these new and highly desired services and technologies users feel empower them, without understanding the consequences of that empowerment. It empowers the Dark Side as well. [http://www.csoonline.com/article/print/696325]

@ebonstorm - Thaddeus Howze Atreides

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Christina Lipton
Marketing Manager, Advantix Solutions Group
Posted on Jan. 4, 2012
  • Recommended by:

Being that we are a Telecom Lifecycle Management organization, Advantix Solutions Group, understands first hand the risks that come with BYOD. In fact, we just completed two parts of our three part webinar series on Mobile Data Security & Applications in the Enterprise. I encourage all to access the recording of the sessions or at least review the session material by visiting www.advantixsolutions.com/webinars

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Jan Klincewicz
Solutions Architect - Desktop Virtualization - VXI, Cisco Systems
Posted on Jan. 8, 2012
  • Recommended by:

BYOD can be pretty well secured using VDI with appropriate VPN / SSL along with settings and GPOs which prevent unauthorized access to removable media etc. DLP can be much better managed centrally than on a per-device basis in the field.

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Ben Schorr
Ben Schorr Replied on Jan. 8, 2012

And what does that cost? (compared to just deploying company-owned devices)

How well does that work on a Mac? A Windows 2000 PC? An iPad? A Kindle Fire? Part of the problem with BYOD is that you can't control much about what kind of "D" they're going to "B". I've had users show up with Linux boxes, Macs, 5 year old machines, rooted smartphones...all wanting access to corporate resources on them. In most cases we can tell them "No"...until they go over our heads to some clueless C-level they golf with who comes back to us and tell us to "make it work".

Then they complain about the costs of "making it work" and if there's ever a major problem, or Tebow-forbid a security breach, due to that device it's *OUR* fault. No big surprise that IT is not a big fan of BYOD.

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Derrick Wilson
Derrick Wilson Replied on Jan. 9, 2012

I'm a Tebow-fearing Raiders fan..your commentary made me LOL! Spot on.

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Nancy Wichmann
Drupal Web Developer, MacCormick Software
Posted on Jan. 8, 2012
  • Recommended by:

Is this even the right question to ask? It's not so much the device as the data. Who can access what data from where and what can be done with that data once accessed?

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Andrew Baker
Andrew Baker Replied on Jan. 9, 2012

Hi Nancy, when the device is the organization's, it is much easier to assert that all data is the organization's, and easier to select products that facilitate that objective. I think that the question is highlighting the problem with the org does not own the device, but needs to manage at least some of the data...

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Stuart Wright
Stuart Wright Replied on Jan. 10, 2012

I think Nancy is close to the crux of the issue - and I'd expand that further into what I think many business owners would see as guiding principals.

As a data owner I'm not sure that I want IT dictating how and when I access data that I own. (Obviously within the laws of the land that I reside and pass through). If I want to share that data with others (within the company and partners outside of the company) then as a data owner I shouldn't be prevented from doing so. If it is more convenient for me to interact with my data/information from devices that I personally own then that should be a possibility.
This should be the starting point of a security discussion otherwise the dataowners and operators will find ways around whatever 'solutions' are put in place.
There is plenty of technology available for IT to try and keep up with this but what I hear is that the real tension is one of lack of trust between the data owners and IT. Dataowners don't rate the service and solutions they get from IT so they Bring Their Own Devices. IT's experiences have led them to the conclusion that all 'users' are inept and incapable of operating IT systems and are not to be trusted.
Maybe business could focus on repairing this relationship and jointly develop security policies that enable the business to work and IT to support the business whilst reducing risks. Then the small details of what device and who owns it becomes a less important question.

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Andrew Baker
Andrew Baker Replied on Jan. 10, 2012

Does the person own the data or does the organization? IT is rarely protecting the data for their own sake, but because they have been entrusted as stewards of the corporate data. Convenience is good, but sometimes the level of convenience desired does not serve the company's interest as it results in data loss, etc.

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Stuart Wright
Stuart Wright Replied on Jan. 10, 2012

Good question Andrew. This is a blurred line that needs more definition in many organisations. The dataowner is ultimately the organisation but that in itself is only a collection of people in various roles. Its these people who actually write, use, interact with and share that data/information who are the true dataowners. Using the Nanny State of IT to protect that information is proving futile as shown by the spate of dataloss over the years. If the data was 'owned' properly by those who use it then maybe they'd be more careful with it?

On the convenience side - surely the dataowners and lines of business have more of a handle on the company's overall interest than IT?

I understand why IT want control. I sympathise with this. But I'm coming to the conclusion that the old ways of doing things aren't working well and that users are taking the reigns with their own devices - so why not just embrace that and provide a 'secure and manageable' way for them to do this and along the way ensure that they are aware that they (not IT) are the custodians of the data - then they might take better care of it.

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Andrew Baker
Andrew Baker Replied on Jan. 10, 2012

Stuart, while there might be people in IT that like control, IT does not typically desire control for control's sake. That they have control is more a function of their mandate, than a desire to prevent the business from operating. I would argue that the perception about the old ways not working are based on a misconception of what they old ways are, and why they have failed. Data loss can occur anywhere, but it is almost guaranteed to occur in places where there are no clear guidelines about data ownership, and data security.

I would further argue that while business owners might be the best people to decide how data can be used to increase profits and revenue, they are not automatically better at addressing the company's overall interests, because very few line managers have a view of the overall business that is broader than their own P&L statement. They are not aware of broader risks, which is why organizations generally have legal, risk mgmt and IT teams that are outside of the lines of business, and are tasked with looking at the broad picture of the organization.

The idea that person A can take the most convenient path for themselves, and that person B can automatically make that as secure, manageable and cost-effective as could be done with more collaboration and structure up front, is misguided. There would be no focus on standards if it were actually possible to achieve the same results without them.

What happens when each line of business owner implements what makes the most sense for that line of business, and then IT has to figure out all the integration without any increase in budget? Then the argument becomes that IT is somehow outdated and holding the organization back...

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Lauren Buchsbaum
Community Manager
Posted on Jan. 25, 2012
  • Recommended by:

Thanks to everyone who contributed here for your insights! Because this topic seemed to spur so much discussion here, Focus decided to create a virtual event to further discuss BYOD. Be sure to register, tune in, and ask any questions of our panelists next week:

http://www.focus.com/roundtables/big-byod-bring-your-own-device-debate/

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