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Can VoIP lower our company's international calling costs?
We have a mostly mobile sales team equipped with company provided blackberry's, do any solutions exist that will route international calls from those phones through our hosted IP network?
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3 Answers
Since you use hosted IP network you are pritty much stuck with set of allications provided by your hosting company. I know for sure that Mitel has a Mobile Extensions application which can make any cell phone work as a company phone system extension. So you dial any numbers and they will be routed by your enterprise phone system using your rules. Now they are extending this feature to Unified Communications system when you can be reached on any of you devices using just one public phone number or company extension number.
You have 2 options - Choose a reliable and honest VoiP call supplier who will work with you to reduce your current international rates ie work on getting a 1ppm call rate to US for example or...The cheapest and easiest way is to keep your blackberry phone and download iM. iMobile is a business mobile phone application that when installed, reduces non geo and international calls by up to 90% and cuts down international roaming charges. No tricks, no prefix's this is seem-less and automatic, this app has been live for nearly a year. We have live users in the UK, France, Spain, Germany using Nokia and blackberry handsets.
I'd be delighted to share more information about iM.
Kind Regards,
ellesys
www.ellesys.com
www.imobileforbusiness.com
In a traditional sense, yes it can. International calling rates with many of the SIP providers are lower, and you can order DID's from international locations. For example, one VOIP provider has DID's from Poland for $8 a month, which gives you two channels of voice for unlimited minutes. They have them from other countries as well, allowing your customers to call you on local dialable numbers, reducing your international 800 inbound calls.
Additionally, when traveling, using SIP clients on Laptops and cell phones allow you to take advantace of internet services to push calls from your laptops and cell phones across the internet rather that relying on making calls with the more traditional PSTN.
Blackberry's are limited for VOIP applications, as I have not found SIP products to run on them, and this might be because of limitations on their network design.
Someone did point out that your Hosted VOIP system does limit your features. However, the biggest investment has been made - the phones. It would be easy to convert those phones to an on premise system via a simple SIP server, and you would open yourself up to more significant savings with new and greater features from VOIP - which could include greater savings on International calling.
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