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Do you recommend cross-training your employees?
Do you find that cross-training employees is helpful, or does it result in creating an employee that is flexible but not excellent in any specific field?
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2 Answers
Cross training between functions that interact with each other has a huge benefit because people suddenly understand how their actions impinge on others. It also creates informal connections which are really valuable in times of crisis.
1. Increased productivity.
2. Improved decision making.
3. Lower labor costs.
4. Improved morale.
The benefits are endless.
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