Connect with the world's leading business experts.
Get instant access to their expertise via world–class Q&A, Research, and Events.
0
Do you use a sip dialer in your call center?
I work in a call center and our phone system works fine, it is just older and we're looking for the added functionality that a sip dialer would provide. Is anyone else using them in their call centers? What do you find are the advantages of using them? What extra features do they provide for you?
Events
- Social Media and Content Marketing For Business Q&A Feb 14 @ 11 am PT
- The Rise of Pinterest in B2B Feb 15 @ 11 am PT
- ERP – Priming Your Business to Deliver Value From Strategy to Operations Feb 15 @ 1 pm PT
- How Not to Coach Your Salespeople Feb 16 @ 1 pm PT
- BI's Intersection with Social Media Feb 22 @ 2 pm PT
Related Activity
2 Answers
Good morning Pete. I work for a company who delievers 100% Contact Center solutions as a SaaS (Dialer/ACD/Agent/Supervisor Apps). I's be happy to speak with you live to discuss your operations and share with you our solution in futher details. May I suggest visiting our website (www.Wandy-SaaS.com). I can be reached at erick@wandy-saas.com.
I hope you find this content helpful and I look forward to hearing from you.
Eric
I have a customer who is using a product called VoiceNT and it is very unique SIP dialer. Provides outbound dialing over SIP - takes responders to an IVR - and then connects them to a contact center.
Full disclosure - I have no expert knowledge of this particular product - but it runs well on our network and my reseller swears by it as an effective SIP dialer that wows customers. Might be worth looking at more closely.
Answer This Question