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Focus Research Insight: How can VoIP vendors PROVE reliability?

When buyers are making the transition from traditional landlines or analogue phones to VoIP, often their biggest apprehensions lie in VoIP's reliability. How should vendors alleviate these concerns? Are user references most compelling? Running speed tests? Trials/Pilots? What's the best way to be convinced a new phone system is going to be reliable?

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David LaCroix
Consultant, CCSG, Inc.
Posted on March 3, 2010

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Personal relationship that inspires confidence
As you can see, I'm a man of few words but we rely a lot on networking and good recommendations from our client base. That seems to be the most important thing in inspiring confidence.
David LaCroix

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