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How can I tell if I'm a micromanager?

I was reading an article this morning about being a micromanager and found myself asking myself... Am I a micromanager???

How can you really know? And what can be done to alter the perception without losing control of my group?

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Crispin Garden-Webster
Director, GardenWebster Ltd
Posted on July 6, 2011

1. Your people aren't asking you questions
2. You content with a narrow span of control
3. You regard any new idea from below with suspicion - because it's new and because it's from below.
4. You provide no delegated financial or other authority to your people.
5. You treat identification of problems as signs of failure to discourage people from letting you know when something in their area isn't working.
6. You control everything very carefully and you ensure people count anything and everything that can be counted and get them to do it frequently.
8. You worry incessantly about who has what information
10. You frequently remind people that you already know everything important there is to know about your organisation.

Some of these ideas are adapted from Rosabeth Moss-Kanter's book, the Change Masters

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Kimberly Roden
Kimberly Roden Replied on July 7, 2011

Reading these points have resonated with me as I've experienced many of these. When these things occur, it literally builds up that bad feeling that you're trapped and the only way out is to leave the organization. Which is what eventually happens.

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Douglas Crets
Douglas Crets Replied on July 7, 2011

Those were some fantastic answers, thank you.

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Kimberly Roden
Human Resources, Management & Career Consultant, SeaChange Advisors
Posted on July 7, 2011

There's a saying that rings so true: "People don't leave bad companies, they leave bad managers." Micromanaging is the absolute worst. If you're going to hire someone to do a job, TRUST them to do the job. Just because they may not do it like you would, doesn't mean they're doing in incorrectly. Did you achieve the expected deliverables or outcome? Coach but don't babysit. Listen and be open to new ideas -- you never know where you're next superstar will come from.

Don't expect your direct reports to be just like you. That's unrealistic. Everyone works in different styles and at different paces. Again, it doesn't make it wrong, just different. Employees are not robots, they're human.

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Craig Bissett
President, Hire Results Ltd
Posted on July 6, 2011

Your good people leave!!
Craig Bissett - CEO - www.hiringsimulation.com

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Michael Schmier
Product, Marketing, and Customer Experience Professional
Posted on July 7, 2011

I'd like to address the last part of your question - "And what can be done to alter the perception without losing control of my group?".

In my experience, few managers "micromanage" because they are bad people or have a serious ego problem (yes, I've seen exceptions to my own statement). Rather, managers often micro manage when they desperately want to reach a certain goal and believe their team or organization is not getting there. I've been guilty of this myself where I will jump into a situation and "manage" it for one of my reports because I believe I can do it better or faster. This may help in the short-term but it definitely doesn't build the organization I need in the long-term.

So, I have to sit back and take a deep breath. I have to alter my mindset to work closely with the person on my team. Perhaps I need to have more frequent meetings with them to review progress. Perhaps we have to set mini goals. Perhaps I have to give them direct feedback on what I need. I also need them to tell me what they need from me for us to be successful. The bottom line is that I need to make the team member feel like they have "ownership" of responding to the feedback and "partnering" with me to address the situation. If they don't or can't respond, then "micro managing" may be totally legit.

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John Staple
Director of Marketing, CareersUSA
Posted on July 5, 2011

Well, there was a good article in Inc. not too long ago about 10 things you should NEVER micromanage, which are:

1. Accounting
2. Human Resources
3. Social Media
4. Busy Work
5. IT Issues
6. Customer Concerns
7. Meetings
8. Creativity
9. Purchasing Decisions
10. Tracking Time

Source: http://www.inc.com/guides/2010/08/10-things-you-should-never-micromanage.html

I would say by reverse deduction that if you are guilty of being overly meddlesome in several of those areas, then chances are you are a micromanager. I think most classic micromanagers REALLY struggle with items 4, 7, 8 and 10.

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Susan Lannis
Time Liberation Agent, ORGANIZATION Plus! Inc
Posted on July 7, 2011

... when you tell staff what you want them to do rather than ask for an outcome and how it fits with the overall business direction.

... when, on a regular basis you pull the task back or redo the task because your way is better

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Douglas Crets
Director, dB C Media
Posted on July 7, 2011

One thing that indicates micromanaging: tasks that you assign to others that involve creativity and innovation end up disappointing you because you don't see the results you want.

It's often the case that when you insistently tell someone what to do, they will stop wanting to do it. And it also confuses them. They start thinking more about what you want and less about what works.

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Neil Glassman
Principal Marketing Strategist, WhizBangPowWow
Posted on July 10, 2011

Thanks for the many excellent contributions that precede this one.

Sometimes, though, real or perceived, micromanagement is in the eyes of others. A few years (and a few positions) ago, an employee commented during her evaluation that my micromanagement was an issue, not just for her, but for others on the team.

I created a penalty jar - when I was caught in the act of micromanaging by anyone on the team, I would put $5 in the jar. Employees (and there were only half a dozen) would decide at the end of a month how the money was to be spent. When I was called to task, I did not argue about whether or not I was micromanaging, but entered into a discussion with the employee to learn more about what I did and how the employee perceived my actions. It turned out my micromanagment was centered in some easily remediable areas, but those were generalized by the team, who attributed much more than was appropriate to my micromanagement.

I quickly modified my behavior in the problem areas and the team perceived that they had "taught" me not to micromanage. A win-win that only cost me $30; at the end of the month, I kicked in the difference and bought everyone lunch, joking before we left that I would only do so if everyone let me do the ordering.

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Douglas Crets
Douglas Crets Replied on July 10, 2011

Interesting, but don't you think the employee and employer relationship would trump the incentive or the need to tell you that you were a micromanager? I have a feeling that some, if they did perceive you to be such, would not tell you.

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Neil Glassman
Neil Glassman Replied on July 10, 2011

Good point. The "game" element, accented with humor, got a few employes engaged. Not everyone, even on such a small team, was an active participant. They did not need to as my admission that there _might_ be a problem was the subject of coffee room talk. The problem was addressed, and solved, even for those who participated passively - and then enjoyed the lunch "reward" that we had all worked towards and achieved resolution.

Perhaps an employee/employer relationship in which employees are not comfortable in the process of improving that relationship is a symptom of micromanagement.

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Gay Wakefield
Gay Wakefield Replied on July 10, 2011

Douglas, based on the relationship it sounds like Neil had established with his subordinates, I don't think that was a problem in this case--though it certainly would be the case if the boss was feared or not respected.

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Crispin Garden-Webster
Director, GardenWebster Ltd
Posted on July 6, 2011

...and when you are more concerned with people's inputs than the results they deliver. If you manage activity you get activity, if you manage results and outputs you get results.

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Douglas Crets
Douglas Crets Replied on July 7, 2011

This is absolutely true. I used to work in an event planning company and our regular weekly meetings were basically distribution channels from up high. Typically, I left each meeting feeling like I had never achieved any solid goals as measured by others, though I often felt completely secure about my own abilities and my output.

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Chiara Mancardi
Associate, B-management
Posted on July 7, 2011

.... and when you can't sleep at night because you don't know how your people got to their results instead of celebrating their results

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Holly G. Green
Author, Speaker, Consultant in Leadership & Strategic Planning, The Human Factor, Inc.
Posted on July 7, 2011

you know you are a micro-manager if (in addition to many of the answers already posted) you apply a one size fits all approach to managing others. In other words, if you always direct closely, even on tasks or activities someone else knows how to do well because they don't know how or aren't motivated to do other things well, you are probably micromanaging.

Define excellence and your expectations. Provide coaching and guidance when someone knows what they are doing. If it is a new task or activity, clarify your expectations up front including how you want decisions made: they can make them and let you know, they should bring options to you and you'll decide, they should bring options to you and you'll decide together, etc. Once someone has demonstrated they are capable, get out of the way!

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Laura Schroeder
Global Talent Specialist, Workday
Posted on July 10, 2011

Do you tell people what to do or where, when and how to do it? A manager should assign work but usually doesn't need to dictate the rest.

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alan bishop
Principal, Scoord
Posted on July 6, 2011

Stop seeing the big picture, failure to achieve your own goals, your team hide from you.

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Francine Allaire
Revenue Acceleration Strategist: Biz Dev | Alliances and Channels | Sales | Social Media, Revenue Acceleration Strategies
Posted on July 7, 2011

In my experience, if I find myself asking the question and wondering if I'm micro-managing people,....chances are I am! That's the fastest and simplest way I can tell.

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Tom Van De Velde
Director Distribution Operations, VF Europe
Posted on July 10, 2011

Think about the time you spend on working with your team memebers in
1. solving the problem
2. guiding them in the process of solving the problem themselves

2 should be the biggest part of your time spent.

When a team member talks to you about a problem they face, and you know the answer or solution, don't tell them. Ask them questions, that could help them find the answers themselves.

How often are you not satisfied with how your team members have gotten to a solution. You should really not care about the how, if the solution is good, be happy about it.

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DELACOUR Jean-Samuel
Manager, TRAINEES CLUB/SERVIR
Posted on July 11, 2011

to Francine : Once you ask yourself the question, you're "cured" and aren't anymore a micromanager

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The starting point is that you are concerned about. I've learned that different people need to have different management styles as wel as particular industries. Union shops need to have more of the micromanager while most technical/creatie shops need it less. You become more like a project manager who is trying to achieve a desire milestone/deliverable.

There have been a number of solid answers here. I've also thought about the way that I would want to be managed and treat others accordingly.

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Gail Wallace
President, Bellwind Consultants
Posted on July 6, 2011
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You are a micromanager when you want everyone to do their job the exact way you want it done and you check to make sure they are complying.

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Charlie Alter
Principal, Bentbrook Advisors LLC
Posted on July 8, 2011
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Well, if you're a micromanager your staff sure won't tell you. So you need to ask someone you can trust to tell the truth, like your kids or maybe your spouse.

My experience is that micromanagers don't punch out, they're ALWAYS micromanaging - sometimes for good reasons - but it never stops and borders on OCD.

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DELACOUR Jean-Samuel
Manager, TRAINEES CLUB/SERVIR
Posted on July 11, 2011
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An other way of checking if you're a micromanager is to know if by giving chances to your team to express themselves and give their best you're not fearing that someone comes out far better than you're.
If you're clever enough you'll accept that and help the person to get promotion.
I didn't experienced it myself but a very good friend of mine is working under the responsibility of one member of his former team.
Shortly, it means that you must not fear people who can overtake you. Instead make them friends !
It's a good rceipe to stay in a company you like to work for.

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DELACOUR Jean-Samuel
Manager, TRAINEES CLUB/SERVIR
Posted on July 11, 2011
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To Charlie : If you're a micromanager once for all as you think of it there are good chances that you don't listen even your spouse, kids or anybody you "trust" just because, as a micromanager, you will never accept such a comment.
On my behalf I think everybody gets a chance to improve but if you're closedminded it may only come from your own boss.

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Robin Goodchild
Owner, Antarctic Technologies
Posted on July 13, 2011
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I've had experience being micro-managed. The points included:

* Looking over my shoulder to see what I was doing every 5 minutes

* Being told how to do something in the middle of resolving an issue when it was seen it was not how they would solve it

* My ideas becoming their ideas in comments such as "ahh - that's what I would do" (really?)

* Being pumped for information after every tiny little problem was resolved, where I was pumped not only for what was wrong and how I fixed it, but deep discussions WHY I did what I did.

I left because it was quite clear I was being used. Plus side: it was great experience in how a company should **not** be run.

When I ask someone to do something, I state clearly what I want doing, I may suggest a way to do it (though it is only that - a suggestion), I say when I roughly want to see it completed, to be notified of any issues so I can help resolve them to keep things going, and finally, I make it clear that if they have any ideas, to make them known. Once a task is under way, a mistake that people make is to think it is set in stone. I hopefully encourage people to be pro-active, more productive, and *happy* to do what they're doing.

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DELACOUR Jean-Samuel
DELACOUR Jean-Samuel Replied on July 13, 2011

@ Robin. It must have been a terrible experience to be micromanaged. Anyway, as you say, it was a great experience in how a company should not be run.
The fact is that there are so many bad ways to run companies and so few exemples of how it should be run that it could just take a full life to know about what is not to be done and never know what is to be done

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Robin Goodchild
Robin Goodchild Replied on July 13, 2011

I think the best you can do is have an open work environment, encourage people, be easy going but not a push-over, and get things done right first time. Things seem to go wrong once people start trying to control things and compartmentalizing "their part". It is the job of the CEO down to keep everyone in line, and I think that is where the problem is - managers are left to do what they want with no over-sight, and they are treated differently to "non-management" workers.

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