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How do people find questions to answer?
It may seem like an odd question, but I find the Focus interface/GUI frustrating.
To find a question of interest in marketing, I apparently have to page through 300+ entries at the rate of 10 pages per click. Who does that? Where are the subcategories?
Additionally, I find the layout of the questions counterproductive. Why not make the font smaller so more questions can be scanned on each page?
To even find questions to answer, it appears I need to click on "Get Expert Answers". What is that about? How about a button "Questions to Answer"?
What am I missing? There must be an easy way to get a concise list of questions. And lastly, where is the category for questions about how to use Focus's interface and the section on making constructive suggestions to the GUI?
Please point me in the right direction; I feel like I'm blindfolded, playing pin the tail on the donkey.
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3 Answers
Hi Larry,
As manager of Focus.com I especially appreciate your feedback. Focus is a relatively young site and we're constantly striving to improve the user experience. As you can imagine Q&A is at top of our list, including addressing most of the things you mention above - e.g. more questions on page, subcategorized navigations, etc. In the mean time, here are a few tips:
On the marketing function page (http://www.focus.com/function/marketing/) , you will see a community feed specific to marketing that includes recently asked questions and answers.
If you are looking for specific types of marketing questions to read or answer, under the marketing community feed you'll see more specific tags and categorizations. Just a few examples include:
- social networking http://www.focus.com/content/tag/social-networking/
- lead generation http://www.focus.com/content/tag/lead-generation/
You can filter these tag by any content type - Q&A, research, etc.
You can also sign up for our marketing-specific RSS or Twitter feeds. This way we can push you new questions and you can choose what you want to read. You can sign up for the marketing feeds from the marketing function hub or visit our feed home pages at http://www.focus.com/about/twitter/ and http://www.focus.com/about/rss/
Finally, when you find a particular subtopic you're interested in, you can use our search engine and then bookmark (save) any pieces of content you like to your My Focus activities folder.
Keep the feedback coming and much appreciation
Michael
VP of Research and Media, Focus
Thanks for the explanation and tips, Michael. I look forward to seeing how you address the issues related to more questions on page, subcategorized navigations, and other issues that will make the experience more convenient and satisfying. I find having to scroll down every page a pain, literally, as I have carpal tunnel syndrome. How about letting us set the number of items that show up, the way Google allows in the preferences?
Good idea, Larry.
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